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Delivery Manager

2 months ago

Dallas, United States Optomi Full time

4 days a week onsite


The ERP Delivery Manager will be responsible for overseeing the implementation and support of Oracle Fusion Cloud ERP and related boundary systems. This position will manage a team of external Oracle support resources, ensure successful quarterly Oracle Fusion release cycles, and oversee the testing and validation of all updates prior to implementation. The ideal candidate will have a strong understanding of Oracle Fusion Cloud applications, ERP systems integration, and project management experience within large-scale ERP implementations.

Essential Position Functions

Principal Accountabilities

  • Manage the implementation and support of Oracle Fusion Cloud ERP and its associated boundary systems.
  • Oversee and direct a team of external Oracle Support resources, ensuring optimal performance and collaboration.
  • Manage the quarterly release cycle from Oracle Fusion Cloud, including thorough review, testing, and validation of updates prior to production implementation.
  • Collaborate with functional leads to ensure comprehensive testing, integration, and validation of updates across all business units.
  • Lead the troubleshooting and resolution of any issues related to Oracle Fusion releases and system updates.
  • Develop and maintain documentation for processes related to release management, testing protocols, and system integrations.
  • Stay up-to-date on Oracle Fusion product features and developments, and provide recommendations on system enhancements.
  • Work closely with business stakeholders to gather requirements and ensure timely delivery of ERP-related projects.
  • Ensure adherence to change management protocols and maintain consistent communication with all impacted stakeholders.
  • Collaborate with third-party vendors, consultants, and internal teams to ensure successful project execution.

Position Requirements

  • Bachelor's degree in Information Technology, Business Administration, or a related field.
  • 5+ years of experience managing Oracle Fusion Cloud ERP implementations and release management.
  • Proven ability to manage external support teams and drive cross-functional collaboration.
  • Strong understanding of Oracle Fusion Cloud ERP modules and quarterly release cycles.
  • Experience in managing testing and validation processes for ERP system updates.
  • Excellent communication, problem-solving, and leadership skills.
  • Familiarity with IT change management best practices.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Strong project management skills with experience managing timelines and deliverables.
  • Oracle ERP certification or equivalent experience is highly desirable.