Director of Operations

1 month ago

Carson, United States BAKKAVOR USA Full time

Who we are

We are the leaders in the fresh prepared food manufacturing industry. We are fast developing a strong presence in the US as we continue to disrupt the eating habits of US consumers. We are passionate about the food we make and demand for our products is high. You may not know our Bakkavor name but our customers are some of the best known grocery chains across the globe.


In total, we have 19,000 employees worldwide. Here in the US we are playing an instrumental part in driving change in fresh prepared foods to some of the major retailer chains and in the UK we are the market leader in all categories we serve.


Our mission is: to develop and produce innovative, commercially successful, great-tasting food that offers choice, convenience and freshness to people around the world.

Our values are:

  • Respect & Trust Each Other
  • Be Proud Of What We Do
  • Keep The Customer At The Heart Of What We Do
  • Get It Right, Keep It Right


Position Summary

In collaboration with the General Manager, the Sr. Director of Operations will work to develop and deliver the three-year strategy to achieve $150M of Sales in line with the business’ growth strategy. This requires creating business plans and building infrastructure to deliver sustainable profitable growth as the business expands.


Key Accountabilities and functional responsibilities

  • Responsible for direct leadership of 6 to 8 Production Supervisors and 2 Shift Operations Managers responsible for 200 - 300 production employees
  • Establish a vision and executable strategy focused upon 5 key imperatives (SQDCP) –
  • Safety: focusing on leading indicators and concern reporting to drive a no injury culture.
  • Quality: All products are completed the right way the first time, every time
  • Delivery: Every customer is delighted by our world-class customer service.
  • Cost: We deliver our EBIT target, outpacing inflation through: Process efficiency, Cost Reduction and Continuous Improvement
  • People: Up skill operations team, drive engagement, improve recognition & communication
  • Work proactively with and effectively engaging functional counterparts to ensure overall organizational success.
  • Define and implement a strategy for Manufacturing Excellence based upon The Bakkavor Operating System (BOS) and Lean methodologies to create a continuous improvement culture.
  • Collaboratively engage with the site executive leadership team to establish a future state road map that defines capital, labor, process capability and capacity aligned to business growth plans.
  • Create and communicate a vision for the operation. Provide leadership and set clarity of direction to the Operations team.
  • Will play a key role in creating, communicating, supporting, and owning the operational vision aligned to the goals of the business. This position manages multiple departments including production, warehousing, materials handling, and inventory control.
  • Overall responsibility for development and delivery of the operations strategy to achieve sustainable business growth, and profitability.
  • Maintain a safe regulatory compliant working environment and to achieve overall business objectives including safety, quality, delivery, productivity, and lean directives, as set forth by the business.
  • Acting as a coach, mentor, and role model for his or her direct reports, as well as the Company’s ethics and values; maintaining the highest corporate governance principles.
  • Training, developing, and mentoring reporting personnel to provide promotable candidates for Bakkavor.
  • Leads with Human Resources all initiatives pertaining to training and development, recruiting, retention, employee relations and developing the business culture, according to Bakkavor values and standards.
  • Inspire, motivate and develop the team to ensure they meet their own potential, needs and standards of the business and succession planning requirements of the business and US Group.
  • Ensure personal development plans are in place and regularly reviewed to confirm progress is aligned with business and individual needs.
  • This position provides oversight and guidance to staff members to ensure the manufacturing of quality food and is responsible for identifying product that does not meet the food safety and quality requirements of the company and preventing its distribution.
  • Acts as Operation liaison during 3rd party audits and regulatory visits/inspections.
  • Works cross functionally with Technical team to achieve exceptional technical and food safety performance including GMP scores and microbiological results.


Minimum Requirements

  • Bachelor’s degree in Engineering or Business or equivalent experience
  • Minimum 8 -10 years’ experience in Manufacturing, with experience in food manufacturing
  • Expert knowledge of LEAN principles and continuous improvement methodology and demonstrated track record of successful implementation
  • Working knowledge of FDA, USDA and OSHA regulation as well as GMP manufacturing practices
  • Travel Required: 10-20% (Domestic)


DISCLAIMER

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

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