![Marmon Foodservice Technologies](https://media.trabajo.org/img/noimg.jpg)
End User Support Technician
3 months ago
About The Job
Though you may not know us by name, you’ve most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio. For decades, we’ve designed and manufactured foodservice equipment for some of the world’s biggest, most recognized consumer brands. We are driven to innovate with a clear purpose in mind: to enhance the eating and drinking experience, nourishing the people and communities we serve.
The End User Support Technician provides first-line entry level basic to moderate complexity support for IT issues within an integrated manufacturing/distribution/office facility. Will be part of a talented team of IT professionals that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance, and security.
Involved in troubleshooting of IT hardware and software in the site and supporting remote users. Manages day-to-day operations of O365 and shared business applications, telecommunications, and various other technical infrastructure. Act as tier-1 and tier-2 IT support as required for local and remote users including monitoring the operating environments, responding to incidents, problems, and planning for growth. Participate in all aspects of IT project execution and day-to-day IT functions including technical innovation, change control and documentation.
Who You Are
- Actively seeks out and supports collaborative thinking and problem solving with others in the organization
- Strong communication and conflict resolution skills
- Able to exercise independent judgment and act on it
- Excellent analytical, mathematical, and creative problem-solving skills
- Excellent listening, interpersonal, written, and oral communication skills
- Logical and efficient, with keen attention to detail
- Highly self-motivated and directed
- Ability to effectively prioritize and execute tasks while under pressure
- Strong customer service orientation
- Experience working in a team-oriented, collaborative environment
Skills/Experience We’re Looking For
- Must be able to respond and complete IT help tickets in a timely manner and escalate more complex issues to senior team members.
- Demonstrated skill in troubleshooting technical issues, determining root causes and escalating as needed. Able to troubleshoot basic to moderately complex IT issues with PCs, laptops, phones, printers and mobile devices and associated software within the Microsoft stack, Office 365, Windows 7-11, and Active Directory.
- Server 2008-2019 file shares, permissions, and connectivity experience a plus
- Experience with ITIL
- Must be able to follow documented processes and procedures but make suggestions for improvement if better ideas come to mind.
- Must be able to image PCs and ensure all PCs and laptops remain compliant with security, patch and antivirus updates
- Desktop support to include automation with MDT\Intune or similar products (Manage Engine a plus)
- Scripting experience a plus.
- Experience in a manufacturing environment (Zebra printers, RF Scanners, and other workstation devices)
Required Qualifications
- Associate or Bachelors degree in Information Systems, related field, or equivalent experience.
- Preferred Certifications: MCSA, Network+\CCNA, ITIL, Security+, Azure, or AWS
Benefits
We support your well-being with comprehensive and easy-to-use benefits that you’ll be eligible to enroll in on your first day of employment. Here are some of the highlights:
- Medical, Dental, Vision, and Prescription Drug insurance plans
- Access to a Health Advocate who is an expert in Marmon’s health plan and can help you select the best health benefits for you and your family
- Tax advantaged spending accounts for health and dependent care expenses
- Wellness programs and resources including Telehealth, Mental Health, Fitness, and Family Planning
- Generous paid time off for personal use, holidays, and parental leave
- Company-sponsored life insurance
- 401(k) with fully vested company match; Marmon may also make an additional annual discretionary contribution to your account, whether or not you contribute on your own
- Financial and retirement advising
About Marmon Holdings
Marmon Holdings, Inc., a Berkshire Hathaway company, comprises 11 groups and more than 100 autonomous businesses with total annual revenue of $10 billion. Marmon’s 28,000-plus team members are celebrating the company's 70th anniversary in 2023 and helping write the next chapter of Marmon's story.
Working Conditions: Work is performed largely in office and manufacturing environments. The hours of work will generally be during regular business hours with at least 40 hours a week but may vary according to special projects, deadlines, or other concerns. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.
-
Technical Support Specialist
2 weeks ago
Carol Stream, United States OSG Inc Full timeOSG is looking for a talented Technical Support Specialist to work onsite at our Carol Stream, IL location...... As a Technical Support Specialist, you will be part of a dynamic team supporting internal end users for OSG. We are looking for a candidate that is motivated and willing to pull up your sleeves and dive into the trenches with a fantastic group of...
-
Technical Support Specialist
1 month ago
Carol Stream, United States EverView Full timeJob DescriptionJob DescriptionOSG is looking for a talented Technical Support Specialist to work onsite at our Carol Stream, IL location……As a Technical Support Specialist, you will be part of a dynamic team supporting internal end users for OSG. We are looking for a candidate that is motivated and willing to pull up your sleeves and dive into the...
-
Quality Technician I
1 month ago
Carol Stream, United States Axelon Full timeQuality Technician I Job Description: 2nd shift starts at 3:30pm and ends at 2:00am for 10 hour shifts Working days: Monday - Friday OT requirements: Yes but overtime is not mandatory Job Description: Client's Vehicle Group, Royal Power Solutions business is currently seeking a Quality Technician - PPAP to join our team.We make the electric revolution work....
-
Controls Technician | 1st Shift
3 weeks ago
Carol Stream, United States Sterling Engineering Inc. Full timeJob DescriptionJob DescriptionTitle: Controls TechnicianLocation: Carol Stream, ILFirst ShiftOverview:Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.Hire...
-
Controls Technician | 1st Shift
3 months ago
Carol Stream, United States Sterling Engineering Inc. Full timeJob DescriptionJob DescriptionTitle: Controls TechnicianLocation: Carol Stream, ILOverview:Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.Hire Type:...
-
Industrial Controls Technician
3 weeks ago
Carol Stream, United States Hearthside Food Solutions Full time $30 - $40Job DescriptionJob DescriptionThis position will be responsible for development, testing and implementation of all programming and electrical controls for all Hearthside facilities. This would include all programmable controller platforms, graphical user interface platforms, gateways, AC/DC electrical schematic development and debugging as well as training...
-
IT Support Specialist
5 days ago
Carol Stream, Illinois, United States Marmon Holdings, Inc. Full timeCompany OverviewMarmon Holdings, Inc. is a decentralized organization that values the contributions of its team members. We are dedicated to fostering a culture that attracts and retains exceptional talent, driving our success through innovation and collaboration.Position SummaryThe IT Support Specialist plays a crucial role in providing initial support for...
-
IT Help Desk Supervisor
6 days ago
Carol Stream, United States Marmon Holdings, Inc. Full timeMarmon Foodservice Technologies, Inc. Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. About The Job Though you may not...
-
quality technician
1 month ago
Carol Stream, United States Randstad Full timequality technician. carol stream , illinois posted 2 days ago job details summary $20.02 - $22.83 per hour contract high school category computer and mathematical occupations reference1060112 job details job summary: An Quality Technician in the Carol Stream, IL area is needed for a multinational power management company. The Quality...
-
Quality Technician
2 weeks ago
Carol Stream, United States ApTask Full timeWe are looking *Quality Technician*. Please let me know if you would be interested. Or else I’ll really appreciate if you refer me to someone.*Title: Quality Technician**Duration: 3 Months**Location: 125 Mercedes Dr, Carol Stream IL 60188**Job ID: ETNCOJP00002948**Payrate : $23.33/hr. on W2**Description:**REQ NOTES:*Working days: Monday - FridayOT...
-
Experienced Automotive Technician
1 day ago
Carol Stream, Illinois, United States MERCADEO INTERACTIVO GCR, S.A. DE C.V. Full timePosition Title: A Level Automotive TechnicianWe are in search of a skilled "A Level Automotive Technician" to join our esteemed Automotive Repair Facility. As an A Level Technician, your primary role will involve accurately diagnosing and rectifying a wide array of automotive issues and systems.Core Responsibilities:Conduct thorough inspections and...
-
Application Analyst
5 months ago
Carol Stream, Illinois, United States Atechstar Full timeJob DescriptionResponsibilities Support and maintain assigned services and systems Works with team to monitor analyze and plan upgrades Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements Executes project tasks as assigned Adheres to and enhances quality assurance standards systems development and...
-
Application Analyst
5 months ago
CAROL STREAM, United States Atechstar Full timeJob DescriptionResponsibilities Support and maintain assigned services and systems Works with team to monitor analyze and plan upgrades Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements Executes project tasks as assigned Adheres to and enhances quality assurance standards systems development...
-
Quality Technician I
6 days ago
Carol Stream, United States Belcan Full timeQuality Technician I Job Number: 351294 Category: Engineering Technician Description: #NowHiring #QualityTechnician Job Title: Quality Technician I Contract: 3 Months Belcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India. A Quality Technician I job in Carol...
-
Automotive Glass Technician
1 day ago
Carol Stream, Illinois, United States Glass America Full timeJoin Our Team as an Automotive Glass TechnicianAt Glass America, we prioritize our team members. Enjoy a competitive salary and comprehensive benefits while receiving the support and opportunities you deserve. You will have the autonomy to make decisions that shape your career.Position Overview:As an Automotive Glass Technician, you will play a crucial role...
-
Service Technician
3 months ago
Carol Stream, United States HRBoost Full timeJob DescriptionJob DescriptionService TechnicianCarol Stream, ILDescriptionService TechnicianFor more than 40 years Rankin has been a leader in temporary climate solutions. We deliver construction heating, commercial portable cooling, and industrial dehumidification equipment. We take pride in our employees. They are the cornerstone for our track record of...
-
Maintenance Technician
3 months ago
Carol Stream, United States Sterling Engineering, Inc. Full timeTitle: Maintenance Technician- 2nd ShiftLocation: Carol Stream, ILOverview:?Sterling has helped build careers for thousands of professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S. Hire Type: Direct...
-
Maintenance Technician
2 months ago
Carol Stream, United States Sterling Engineering Inc. Full timeJob DescriptionJob DescriptionTitle: Maintenance Technician- 2nd ShiftLocation: Carol Stream, ILOverview:Sterling has helped build careers for thousands of professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S....
-
Maintenance Technician
3 months ago
Carol Stream, United States Sterling Engineering Inc. Full timeJob DescriptionJob DescriptionTitle: Maintenance Technician- 2nd ShiftLocation: Carol Stream, ILOverview:Sterling has helped build careers for thousands of professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S....
-
Equipment Installation Technician
5 days ago
Carol Stream, Illinois, United States Sterling Engineering Inc. Full timeField Service Technician OverviewThe Field Service Technician plays a crucial role in the assembly, installation, and commissioning of equipment. This position involves diagnosing and rectifying mechanical issues and programming controls. The technician will provide exceptional customer support primarily for the North & South American markets, with...