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Account Manager

2 months ago

Houston, United States i-PRO Americas Inc. Full time

Purpose of the Job

The Account Manager (AM) is responsible for managing and growing long term relationships with channel partners through the promotion of the full Panasonic i-PRO security solutions portfolio. AMs must be champions for resolving partner challenges by coordinating internal resources to uphold customer satisfaction, providing an overall world class customer experience. Successful AMs will have exceptional computer, problem solving, organization, and communication skills.


Key Accountabilities

  1. Build strong business relationships with channel partners.
  2. Identify revenue opportunities for our partners and the company.
  3. Quote and coordinate physical security system design.
  4. Solution demonstrations via webinar.
  5. Develop a thorough understanding of our products and service offerings to better upsell and cross sell to partners.
  6. Perform in a team based selling approach.
  7. Proactively call existing partners for relationship management
  8. Onboard and establish new partners in collaboration with territory team
  9. Collaborate with various internal departments to ensure fulfillment of customer requests
  10. Set meetings for outside sales with channel partners
  11. Coordinate with outside sales to maintain an organized opportunity pipeline, develop account strategies, and identify industry trends
  12. Maintain a high level of customer satisfaction


Qualifications: Education & Experience

  • BA or BS, Business Administration preferred
  • 2 to 3 years of sales experience, with a preference for technology sales