Returns Processor | Operations Associate

Found in: Appcast Linkedin GBL C2 - 2 weeks ago

Nashville, United States TECHEAD Full time

TECHEAD is celebrating over thirty years of incredible heritage, talent, and accomplishments To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.


Returns Processor | Operations Associate | #20293

Temporary (3-month project)

On-site


Candidate will be processing return merchandise authorizations (RMA), generating these through the Client’s system, and maintaining documentation.

  • System experience with Deposco, Word and Excel.
  • Must haves: Good Communication
  • Willingness to learn handling of RMA experience Responsibilities:
  • As an Operations Coordinator, you will be responsible for the following, including, but not limited to: Ensuring full process of RMA is completed from start to finish, including confirmation of returns received in ERP.

Job Duties:

  • Review requests for returns. Enter Return Material Authorizations (RMA) into ERP Coordinate with internal departments including Installation and transportation to facilitate return process, ensuring all products are captured on RMA.
  • Monitor and track returns with the distribution center to resolve issues with customer returns in an efficient and timely manner Maintain accurate records of RMAs, including reasons for returns and documentation.
  • Assist more senior associates in a range of activities associated with Operations. This may include investigating canceled jobs for return authorization.
  • Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations, and procedures.
  • Participates in associate meetings and communicates any concerns to management.

Qualifications:

  • Bachelor s Degree in Business Administration, Supply Chain Management, or related field 3-5 years of equivalent experience will be considered if no degree.
  • Experience handling inventory/operational tasks Experience in our industry is a plus
  • A willingness to learn is a must have


TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.


TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


For more information on TECHEAD please visit www.techead.com.


No second parties will be accepted.

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