Account Executive

3 weeks ago

Elkton, United States ProspectBlue Full time

ProspectBlue is partnered with a client that is looking for an Account Executive in Elkton, MD

This person will develop strategies to solicit new business, expand business territories, and fulfill business quotas

Duties to Include:

  • Develops strategies to solicit new business, expand business territory, and fulfill business quotas.
  • Tracks sales opportunities to develop a sales funnel of potential customers.
  • Builds relationships with various customer departments (e.g., Accounts Payable, Purchasing, etc.) to solidify customer contacts used to retain business.
  • Educates customers on our client's web site features (e.g., login, tracking, service, etc.) to ensure transactional access and promote our client's technological advantages.
  • Develops customized rate comparisons to highlight the financial benefits of shipping with our client.
  • Reviews Total Enterprise Account Management System (TEAMS) to ensure accuracy of customer contact information.
  • Reviews inbound and outbound manifests (i.e., shipping reports) of daily freight shipments to identify new shipments, business growth, and customer shipment reductions.
  • Educates customers on billing processes and cycles to protect business revenue flow and ensure accurate billing.
  • Resolves customer inquiries (e.g., billing, etc.) to build trust and credibility and maintain customer satisfaction.
  • Entertains customers to create customer loyalty, show appreciation, and promote business growth.
  • Exchanges customer information cross-functionally to share sales leads for business development.
  • Fosters relationships with Small Package team members to identify opportunities and consolidate our client's offerings.
  • Educates peers on freight service guidelines (e.g., preferred customers, high risk freight, etc.) to provide opportunities for service bundling.

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