Placement Coordinator

3 weeks ago


Hollywood, United States ChildCare Careers Full time

We are seeking a Placement Coordinator for our office in Hollywood, FL. This is a full-time entry level customer service position, in a call center environment. 40 hours per week. Work hours are 6:00AM - 2:30PM, Monday through Friday. The schedule is firm. Applicants must be able to start immediately, and must be able to work the stated Monday through Friday 6AM - 2:30PM shift. This is NOT a remote position. Opportunities for advancement available.

Job Description

Duties include but are not limited to:

- Filling substitute teacher requests by taking school orders and identifying matching teachers in the employee pool

- Calling clients to build relationships and to stimulate demand

- Entering and maintaining client records, staff records, and job orders

- Assisting with miscellaneous office administration tasks

Desired Qualifications / Skills

- AA Degree or higher

- Previous customer service experience required, experience in a call center is a big plus

- Excellent written and oral communication skills

- Excellent telephone and customer service skills

- Good computer skills and working knowledge of Microsoft Office applications

- Ability to handle a fast-paced environment and work well under pressure

- Ability to multi-task and prioritize competing demands

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off


Experience level:


  • 1 year


Schedule:


  • 8 hour shift
  • Monday to Friday


Education:


  • Associate (Required)


Experience:


  • Customer service: 1 year (Required)
  • Call center: 1 year (Required)


Language:


  • English (Required)


Work Location: In person


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