Technical Support Specialist

2 weeks ago


Reading, United States IDR, Inc. Full time

IDR is actively seeking a Technical Support Specialist to join one of our top clients for an urgent need This position includes career growth, is long-term, and supports an amazing team that uses cutting edge technologies. If this sounds like the right fit for you, PLEASE APPLY TODAY



Position Overviews:

  • Resolve any user hardware or software issues
  • Perform software or hardware testing remotely
  • Enter observe and command system functioning to verify operations and errors
  • Maintain records of daily data communication problems, transactions, and remedial actions taken


Position Qualifications:

  • 3+ years of Technical Support experience
  • Hands-on experience using Windows, Chromebook, IOS, and Android.
  • Knowledge of computer software, such as configuration management software, desktop communications software, and directory services software


What’s in it for you?

  • Opportunity to work for a large and mission-oriented company
  • Join a team with an extensive and successful history of growth
  • Work within a company with a highly-rated company culture and a reputation of investing in their employees
  • Full Benefits; Medical, Vision, Dental, and more


Why IDR?

  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row



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