Bilingual Caseworker

The Home Study and Post Release Services Senior Caseworker (Level 2) conducts home studies to determine a potential sponsor’s ability to meet an unaccompanied child’s needs upon release from the Office of Refugee Resettlement’s custody and provides post release services to help unaccompanied children and sponsors meet their presenting needs. The Senior Case Manager (Level 2 ) is responsible for assessing safety, developing a strengths-based service plan, providing psychoeducation, developing safety plans where needed, ongoing assessment, and referring and connecting children to community-based services.

Major Responsibilities include but are not limited to:

• Conduct an initial in-home assessment with child and sponsors followed by regular weekly or monthly contact depending on safety and need for six months or until their 18th birthday or the child obtains legal relief; requirement that there at a minimum be in person contact at 14, 90- and 180-days.
• Develop individualized service plan that guides the provision of high quality, trauma-informed case management services.
• Complete home visits to meet with children and their sponsors post-release, to assess the safety of the child, flag any safety and protection concerns, and assess needs across multiple life domains.
• Conduct a comprehensive assessment to provide a recommendation for the purpose of reunifying children with their potential sponsors, including conducting interviews with shelter case managers, clinicians, the minor, sponsor, and all household members. This includes completing an in-person home visit and documenting findings in a comprehensive report within 10 days of referral.
• Conduct a mental health assessment of the child and/or sponsors, using validated instruments.
• Continually assess ongoing changes in behavior and general conditions that could impact the safety, wellbeing, and success of children
• Partner with crisis support staff to develop safety plans and ensure appropriate crisis intervention support when necessary, including involving Child Protective Services, law enforcement and various local stakeholders that can include placement disruptions.
• Provide referral and connection to: Legal services; Education and English language classes; Medical care and behavioral healthcare; Placement stability and safety services; Assistance with immigration proceedings; Assistance with guardianship proceedings; Family stabilization/counseling; Substance abuse treatment; Gang prevention services; Youth programming (such as youth mentoring, tutoring, afterschool and vocation programs, sports clubs, or other extracurricular clubs, etc.); Services related to cultural heritage and other traditions; and Integration and independence support as appropriate.
• Use a child centered, developmentally appropriate and trauma-informed approach to address the needs and concerns of children and sponsors.
• Maintain a strong understanding of trauma-informed principles and approaches, protection and safeguarding, and mandatory reporting.
• Provide timely documentation of all check-ins, in-home visits, referrals and referral outcomes, and progress and outcomes in case file.
• Build and maintain relationships with community services providers in relevant areas.
• Maintain accurate records in electronic case files and required databases.
• Submit required reports and documentation in a timely manner.
• Ensure the confidentiality of children and their cases.
• Participate in team meetings, staff meetings, and national skills building trainings, calls and communities of practices.
• Support general office logistic, such as office support and front desk, as applicable.
• Maintain professionalism, customer service, and the IORC Way ideals when working with the community.
• Other reasonable tasks and project as assigned & relevant to the role.

Job Requirements include but are not limited to:

• Bachelor’s degree in social work, psychology, sociology, or other relevant behavioral science
• Written and verbal fluency in Spanish and English
• Minimum of two years of related professional experience working with children, family reunification/ preservation, kinship care, foster care, child welfare, and/or conducting home studies required, or one year of related experience with a master’s degree
• Experience working with immigrant populations; experience working with unaccompanied minors preferred
• Knowledge of local community social services and navigating the social service system
• Demonstrated success working and communicating effectively in a multi-cultural environment
• Proven ability to contribute both independently and as a key team member
• Self-starter with excellent problem-solving skills combined with the ability to prioritize duties and manage time effectively
• Proficient in Microsoft Office applications (Word, Excel, Outlook), Microsoft Teams, Zoom, and other platforms
• Excellent verbal and written communication skills
• Ability to travel up to 70% of the time up to 200 miles. Often nights and weekends. May need to do a rotation of being "on call" at a regular interval.
• Possess a valid driver’s license and access to a personal, insured vehicle that is reliable and in good working order.
• ORR approval of candidate is required along with clearance from Child and Abuse Neglect background checks and FBI fingerprints. These checks will be initiated by the IRC after acceptance of the position.

Working Environment: The Level 2 Caseworker provides virtual case management however the caseworker will be required to attend in person meetings at the discretion of the local office. A variable work schedule / hours including non-traditional hours such as evenings and weekends will be required to accommodate sponsors’ and children’s schedules.