Repair Operations Analyst

1 month ago

Cincinnati, United States Genpact Full time

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we are calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.


Inviting applications for the role of Repair Operations Analyst.

Work Location – Cincinnati, Ohio


Responsibilities

  • Responsible for maintaining repair readiness level / benefit expected date status, general clean-up.
  • Periodic updates to ensure data accuracy, completeness.
  • Troubleshoot with IT support team in case of any system related issues.
  • Support cross functional teams for any data anomaly driven by application
  • In charge of establishing metric support and reporting utilizing digital tools, dashboards, and various communication resources
  • Manage reporting weekly & monthly status reports of KPIs
  • Responsible for overseeing and providing assistance with repair industrialization, manufacturing engineering, and basic troubleshooting processes. Ready to offer support wherever needed in these areas.
  • Ensure accurate repair directories and shop submittals with repair shops and the marketing catalog team.


Qualifications

Minimum qualifications

  • Bachelor’s degree in engineering/business from an accredited university or college.
  • At least 3-4 years of experience in Aviation / Engineering.
  • Strong quantitative and analytical skills.
  • Strong oral, written communication skills, excellent customer relationship building skills, strong interpersonal and leadership skills.


Preferred qualifications

  • Strong Business Acumen, Analytical capability.
  • Demonstrated ability to lead, mentor and influence customer and peers.
  • Demonstrated capability to multitask in a fast-paced environment.


"The approximate annual base compensation range for this position is $65,000 to $72,000. The actual offer, reflecting the total compensation package plus benefits will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity."


“Los Angeles, California" based candidates are not eligible for this role. Cincinnati , OH area candidates are eligible for this role only.”


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

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