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Autonomous Drive App Test Engineer

2 months ago

Phoenix, United States HCLTech Full time

Job Description: We are seeking diligent and tech-savvy individuals to join our team as Autonomous Drive App Test Engineer for an autonomous car. In this role, you will test and provide feedback on the Rider app during real-world scenarios. Your insights will help improve the app’s functionality, usability, and reliability, ensuring a smooth rider experience as we scale operations.


Key Responsibilities:

  • Test the Ride app during real-world rides, both simulated and live.
  • Interact with the app as a typical user would, following guided routes or spontaneous trips.
  • Document and report any app-related issues, bugs, or inconsistencies during the testing process.
  • Provide detailed feedback on user interface, navigation, and overall app usability.
  • Collaborate with product and development teams to suggest improvements based on user experience.
  • Participate in various test scenarios that reflect real-world use cases, including different times of day and environmental conditions.
  • Assist in refining user guides and documentation for future users.


Long Term Expectations

You will also oversee a team of field testers in various geo across US, manage the end-to-end testing process, and ensure that key performance indicators (KPIs) are met. Create Training documentation and train any newly added team members.


Qualifications:

  • Experience with mobile app testing or quality assurance.
  • Strong attention to detail and observational skills.
  • Proficient in using smartphones, tablets, and app interfaces.
  • Excellent verbal and written communication skills.
  • Ability to work independently, follow testing protocols, and make quick decisions.
  • Comfortable with providing constructive feedback and engaging in discussions with technical teams.


Preferred Qualifications:

  • Experience with rideshare or mobility apps.
  • Familiarity with autonomous vehicles and transportation technology.
  • Previous customer experience or user experience (UX) testing.


Work Environment:

  • Fieldwork involving real-time testing in different locations within the same city and under varied conditions.
  • May involve taking multiple trips within a specific geographic area to fully evaluate the app experience.
  • Periodic travel may be required depending on testing regions.