Practice Manager

2 weeks ago

Menlo Park, United States OG Aesthetics Full time

Position: Practice Manager


Position Overview:

We are seeking an experienced practice manager to lead our upscale surgical aesthetic practice. The ideal candidate will have a strong background in managing high-demand environments, showcasing exceptional leadership skills, and experience in aesthetic medicine, luxury retail, or hospitality. This role will oversee daily operations, enhance patient experiences, and manage a dedicated team to ensure the smooth functioning of our practice.


Key Responsibilities:

  • Operational Excellence: Manage all operational aspects to ensure efficiency and compliance, delivering a top-tier patient experience.
  • Business Development: Identify growth opportunities and strategic partnerships to drive revenue and expand our market presence.
  • Team Management: Recruit, train, and supervise a skilled team, fostering a positive work environment and promoting professional development. Oversee HR matters and implement performance metrics to assess operational effectiveness.
  • Patient Relations: Maintain outstanding patient relations practices to ensure a welcoming atmosphere for our clientele.
  • Scheduling and Resource Allocation: Manage appointment schedules and resources to optimize patient flow and minimize wait times.
  • Inventory Management: Ensure adequate inventory levels and collaborate with vendors as needed.
  • Quality Assurance: Enforce quality standards, hygiene protocols, and safety regulations to uphold our practice's reputation. Ensure compliance with relevant regulations.
  • Marketing Collaboration: Work with marketing teams to develop initiatives and promotions that align with our brand identity, managing a growing marketing budget.
  • Continuous Improvement: Identify opportunities for process optimization and service enhancements to elevate the practice.
  • Risk Management: Develop strategies to mitigate risks and address potential challenges.
  • Technology Integration: Stay updated on technological advancements and lead initiatives for improved operations and data-driven decision-making.
  • Regulatory Compliance: Ensure compliance with laws and industry standards to maintain our ethical standing.
  • Cultural Alignment: Foster a positive organizational culture that aligns with our values and promotes engagement.
  • Crisis Management: Lead responses to unforeseen challenges to ensure business continuity.
  • Continuous Learning: Stay informed about industry trends and best practices for ongoing innovation.


Qualifications:

Requirements:

  • Exceptional leadership and interpersonal skills with a proven track record of team management.
  • Strong organizational, multitasking, and problem-solving abilities.
  • Proficiency in relevant software for scheduling and reporting, including Microsoft Office.
  • Excellent verbal and written communication skills.
  • Self-motivated and proactive.

Additional Considerations:

  • Experience in high-end retail or upscale restaurant management.
  • Previous experience in the aesthetic industry.
  • Bachelor’s degree or advanced degree in business administration, management, or a related field.


Why Join Us:

As one of the fastest-growing aesthetic practices on the west coast, OG Aesthetics delivers remarkable results alongside a concierge-level experience. This is a unique opportunity to shape the future of our esteemed practice. Join a team that values innovation, professionalism, and a commitment to excellence. If you are a motivated professional with a passion for leadership and experience in high-end environments, we invite you to apply and advance your career with us.


*Please submit your resume and cover letter detailing your relevant experience and management approach in a high-end practice.



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