Manufacturing Network Support
3 months ago
Providing end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role. Support for end users involves a growing set of tools and software that allows remote analysis and resolution of problems. It is also common for support agents to visit manufacturing floors for inspections and troubleshooting, as well as to interact with different production team members and executives. Employees will be on their feet throughout the day, lifting, climbing, and maneuvering stairs and ladders to reach screen-guarded areas.
Provide production shift support by operating as a focal point to address all IT related requests and coordinate resolution of IT related incidents. The shift you work (1st, 2nd, 3rd) depends on the plant/location where you work and can vary.
Build and support End-User Devices (PCs, Printers, Scanners, Mobile Phones, VOIP phones, Motorola Radios, and Tablets)
Use remote PC management tools to assist users and other corporate IT tools to perform software patching/installation, asset management and change management functions
Support all managed LAN, WAN, and WLAN network infrastructure, including managed Supplier networks, distributed antenna system (DAS) for mobile phones, and plant radio systems.
Support the incident management process to coordinate issue resolution
Support the label printing process at locations where IT has responsibility
Complete assigned IT project tasks. Projects are highly centralized/owned by other IT teams, however we play an integral role in site-level implementation and execution
Work with our Business Partners to ensure their IT needs are met. Interact with all levels of the workforce from hourly union production workers up to plant executive leadership
Minimum Qualifications
Support users at multiple physical sites, flexibility to work weekend production overtime as needed, and flexibility to work multiple shifts depending on the plant location and production schedule (shared with other members of the team).
3-7 years of experience supporting end-user devices/networks in Information Technology
Cisco LAN/WAN infrastructure knowledge
Ability to develop relationships with business partners and team members through analytical skills, communication, and interpersonal skills.
Demonstrate initiative beyond the assigned work to improve output and/or assist others
Preferred qualifications:
Ability to maintain, analyze, troubleshoot, and repair end-user equipment (PCs, laptops, printers, scanners, tablets, Motorola Push-to-Talk radios, and phones), computer peripherals, and network connections.
Ability to support Windows PCs and peripherals
Knowledge of client hardware use, repair, and replacement
Knowledge of Client Operating Systems (Windows 10, Windows 11)
A working knowledge of Microsoft Office products (SharePoint, Edge, Teams, OneDrive, OneNote, Yammer, Excel, Word, PowerPoint).
Familiarity with remote PC management tools (VNC, VPN, RDP, Bomgar)
Working knowledge of Cisco routers, switches, and wireless access points as well as network sniffers and analyzers (Wireshark), cable testers, and IT security fundamentals.
Protocols such as VLANs, NAT/PAT, VPNs, IPsec, and TCP/IP
Troubleshooting skills for Layer 1-4 switching and routing
Technical knowledge of data, video, and voice network services
Basic understanding of Active Directory management
Knowledge of ITIL concepts including Incident Management, Change Management, IT Asset Management, Release Management, Service Request Management, Service Desk.
A working knowledge of ServiceNow
-
Manufacturing Network Support
5 days ago
Hamtramck, United States ektello Full timeProviding end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role. Support for end users involves a growing set of tools and software that allows remote analysis and resolution of problems. It is also common for support agents to visit manufacturing floors for inspections and...
-
Hamtramck, Michigan, United States ektello Full timeJob OverviewEktello is seeking an experienced Network Support Specialist to join our manufacturing operations team. This role will provide critical support for our end-users, network infrastructure, and application systems.
-
hamtramck, United States ektello Full timeProviding end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role. Support for end users involves a growing set of tools and software that allows remote analysis and resolution of problems. It is also common for support agents to visit manufacturing floors for inspections and...
-
Technical Support Engineer for Manufacturing
2 weeks ago
Hamtramck, Michigan, United States ektello Full timeJob DescriptionWe're seeking a Technical Support Engineer for Manufacturing to join our ektello team. As a Technical Support Engineer, you will provide end-user support for a variety of software applications and hardware devices. Your responsibilities will include troubleshooting and resolving technical issues, collaborating with production teams, and...
-
IT Co Op
1 month ago
Hamtramck, United States American Axle & Manufacturing Full timeThis position will be responsible for the day-to-day support of assisting users as it relates to hardware deployment, software upgrades/installs, imaging computers and troubleshooting several Microsoft Applications. Ticket tracking and monitoring is IT, Support, Manufacturing, Technology, Hardware, Software
-
Manufactured Equipment Maintenance Lead
3 weeks ago
Hamtramck, Michigan, United States LMK Recruiting Solutions Full timeJob DescriptionWe are seeking a highly experienced Automotive Production Manager to lead our team at LMK Recruiting Solutions. As a key member of our organization, you will be responsible for overseeing the full lifecycle support of manufactured equipment, from production to end-of-life service.Main ResponsibilitiesManage the transition from project...
-
Office Support Representative
3 weeks ago
Hamtramck, Michigan, United States OfficeTeam Full timeAbout UsWe are OfficeTeam, a trusted partner for businesses seeking skilled and reliable administrative support. With our extensive network of clients and candidates, we offer personalized solutions to meet your unique needs.Our mission is to deliver exceptional results by providing expert coaching, job matching, and career development opportunities to...
-
Administrative Support Assistant
3 weeks ago
Hamtramck, Michigan, United States Workoo Technologies Full timeAbout Workoo TechnologiesWe are a network of agencies providing services for people with intellectual and developmental disabilities. Our team empowers individuals to achieve their goals every day. We are seeking a detail-oriented Data Entry Assistant to join our team.Job Description:Prepare mailings for distribution to program members, agency staff, and...
-
Administrative Support Specialist
6 days ago
Hamtramck, Michigan, United States Workoo Technologies Full timeWelcome to Workoo Technologies, where we empower people with disabilities to achieve their goals every day!Data Entry Assistant Job DescriptionThis part-time position will support the various programs of the Community and Family Services Department. If you're a self-starter, organized, flexible, and task-oriented individual, we encourage you to...
-
Information Technology System Administrator
1 month ago
Hamtramck, United States Tata Technologies Full timePrimary - 2nd and 3rd shift coverageSecondary - 1st shift coverageWeekend work - Saturday and Sunday Providing end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role. Support for end users involves a growing set of tools and software that allows remote analysis and resolution of...
-
hamtramck, United States Tata Technologies Full timePrimary - 2nd and 3rd shift coverageSecondary - 1st shift coverageWeekend work - Saturday and Sunday Providing end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role. Support for end users involves a growing set of tools and software that allows remote analysis and resolution of...
-
Automotive Maintenance Operations Director
1 month ago
Hamtramck, Michigan, United States PSG Full timeKey Responsibilities:Sustainability and Optimization: Lead a skilled maintenance team, setting the course for preventive and predictive maintenance programs to ensure seamless production operations in an automated facility.Equipment Excellence: Oversee the maintenance and repair of cutting-edge automotive manufacturing equipment, implementing best practices...
-
Accountant
23 hours ago
Hamtramck, United States Wayne County Schools Employment Network Full timePosition Type: Finance/Accountant Date Posted: 10/24/2024 Location: Hamtramck Public Schools District: Hamtramck Public Schools POSITION OVERVIEW: Provide support to the Finance Department by analyzing, performing and monitoring accounting transactions, preparing monthly financial statements and other required financial reports, assisting with the...
-
Public and Media Relations Specialist
1 month ago
Hamtramck, United States The Henry Ford Health System Full timeThe Specialist, Public and Media Relations will support public relations, communications, and storytelling strategies that enhance the power of the Henry Ford Health Clinically Integrated Network (CIN) brand. The Henry Ford CIN plays a pivotal role i Relations, Specialist, Media, Customer Service, Communications, Public Relations, Healthcare, Business...
-
Ukrainian Recruitment Specialist
1 week ago
Hamtramck, Michigan, United States Vescor Services Full timeJob Title:Ukrainian Recruitment SpecialistAbout Us:Vescor Services is a recruiting company looking for a Ukrainian-speaking recruiter to fill various job openings in manufacturing, cleaning, and construction-related companies.Salary:$17-$20+ per hour, depending on experience and abilityAbout the Job:This part-time role involves finding candidates to fill job...
-
Maintenance Supervisor Role
2 weeks ago
Hamtramck, Michigan, United States Autokiniton Full timeJob Title: Maintenance Supervisor RoleWe are AUTOKINITON, a Michigan-based family of automotive companies dedicated to delivering operational excellence, high-quality execution, and customer service. Our company offers 100% vertical integration capabilities including end-to-end engineering, manufacturing, and in-house logistics.As a full-time salary role in...
-
Imaging Department Manager
1 month ago
Hamtramck, Michigan, United States Detroit Medical Center Full timeAbout the JobAs a key member of our imaging department, you will be responsible for supervising MRI technologists, monitoring workflows, and ensuring compliance with laws and regulations.This role requires strong leadership and problem-solving skills, as well as the ability to communicate effectively with colleagues and patients.Salary Range: $101,500 -...
-
Medical Equipment Specialist
2 weeks ago
Hamtramck, Michigan, United States IQVIA Holdings, Inc. Full timeWe are seeking a Medical Equipment Specialist to join our team at IQVIA Holdings, Inc. This role offers a unique opportunity to work with one of the largest medical device manufacturers in the US.">Estimated Salary: $65,000 - $85,000 per year (based on location and experience)">The successful candidate will have the ability to create an account and access...
-
Industrial Product Design Engineer
1 month ago
Hamtramck, Michigan, United States Career Transitions Full timeCompany Overview: Career Transitions, LLC is a professional recruitment agency specializing in placing top talent with leading clients across various industries. Our commitment to excellence and dedication to our clients' needs have earned us a reputation as a trusted partner in the job market.">About the Role:We are currently seeking an experienced...
-
Data Entry
2 months ago
Hamtramck, United States RemoteOnline Full timeAbout the job Data Entry Job details Salary $28 - $52 an hour Job Type Part-time Benefits Pulled from the full job description Dental insurance Health insurance Referral program Vision insurance Full Job Description SURESTAFF is immediately hiring Clerical and Office Help for a large, well-known client in Wood Dale, Il. As a Clerical/Office Help Support...