Receptionist

4 days ago


Los Angeles, United States Net2Source Inc. Full time

Job Title: Receptionist

Duration: 3+ Months (Temp to Perm)

Location: Los Angeles CA. 90007

Pay Rate: $21.00/hr W2


Responsibilities

  • As guests check into or out of the Hotel, they will rely on our front desk team to provide them with efficient and accurate information, in a friendly and respectful manner.
  • As the Front Desk Agent, you will continue to provide exceptional customer service.
  • Greet all guests upon arrival and ensure a fast, efficient check-in process including verification of guests' identification, credit, and payment for stay.
  • Assign room keys, assist guests, complete registration cards, and provides other assistance as needed.
  • Place guest and room information in the appropriate front desk packets and communicate information to the appropriate hotel personnel.
  • Accommodate special requests whenever possible.
  • Coordinate requests for maintenance and repair and maintain guests' room key storage.
  • Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures.
  • Perform cashier responsibilities (i.e. bill and invoice settlement, post charges to the guest accounts, and perform foreign currency exchanges).
  • Assist with incoming calls through PBX console in a polite and professional manner using standard phraseology and routing to the right department, guestroom, meeting room, or facility.
  • Use proper telephone etiquette.
  • Take messages and ensure their prompt delivery. Use proper mail, package, and message handling procedures.


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