Copywriter

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Philadelphia, United States Robert Half Full time

Robert Half's client is a Fortune 500 Telecommunications company seeking a Senior Copywriter for a hybrid, contract role in Philadelphia, PA.


Senior Copywriter

Location: Philadelphia, PA ( hybrid; 4 days onsite, 1 day remote)

Duration: 3-month contract

Pay rate: $45-$50/hr


The right candidate is a self-motivated independent and critical thinker with wide-ranging writing skills and an inherent understanding of branding tone and voice.


Responsibilities:

  • Responsible for the creation, execution, and delivery of account-based and self-service content across customer communications channels such as email, direct mail, SMS, video, and more.
  • Writes, reviews, edits, and manages creative and technical content for account-based and self-service experiences
  • Manages change requests to existing onboarding service transactional and product education communication tactics
  • Adapts language and style to reflect brand voice and tone
  • Manages our Business template library, and conducts audits to ensure the value organization and consistency of existing content
  • Partners closely with cross-functional partners inclusive of product development teams
  • Regularly collaborates with our Digital Experience and Marketing teams to ensure copy and design complement one another and are aligned with other customer-facing content and experiences.
  • Improve quality design and enhance user experience


Preferred skills and qualifications:

  • Working knowledge of multiple platforms such as Jira, Confluence, and Salesforce
  • Proficiency in Microsoft 365 tools and applications including Outlook, Teams, SharePoint, and OneDrive
  • Familiarity with customer journey mapping
  • Prior experience working with external agencies
  • Detail-oriented
  • Strong organizational and project management skills
  • Technical know-how
  • An understanding of business and operational processes
  • Bachelor's degree in Communications, Marketing, Journalism, Business Administration, or equivalent work experience

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