Sr. Copywriter

Robert Half's client is a Fortune 500 Telecommunications company seeking a Senior Copywriter for a hybrid, contract role in Philadelphia, PA.

Senior Copywriter

Location: Philadelphia, PA ( hybrid; 3 days onsite, 2 days remote)

Duration: 3-month contract

Pay rate: $45-$50/hr

The right candidate is a self-motivated independent and critical thinker with wide-ranging writing skills and an inherent understanding of branding tone and voice.

Responsibilities:

• Responsible for the creation, execution, and delivery of account-based and self-service content across customer communications channels such as email, direct mail, SMS, video, and more.
• Writes, reviews, edits, and manages creative and technical content for account-based and self-service experiences
• Manages change requests to existing onboarding service transactional and product education communication tactics
• Translates existing content in our brand hub to help reflect our new and updated brand guidelines
• Helps creative and content teams across the organization refresh their content to reflect our updated brand guidelines
• Adapts language and style to reflect brand voice and tone
• Manages our Business template library, and conducts audits to ensure the value organization and consistency of existing content
• Partners closely with cross-functional partners inclusive of product development teams
• Regularly collaborates with our Digital Experience and Marketing teams to ensure copy and design complement one another and are aligned with other customer-facing content and experiences.
• Improve quality design and enhance user experience

Preferred skills and qualifications:

• 8-10 years of experience working with Branding and Branding Strategy
• Experience working in an Advertising Agency or a similar Advertising setting
• Proficiency in Microsoft 365 tools and applications including Outlook, Teams, SharePoint, and OneDrive
• Familiarity with customer journey mapping
• Prior experience working with external agencies
• Detail-oriented
• Strong organizational and project management skills
• Technical know-how
• An understanding of business and operational processes
• Bachelor's degree in Communications, Marketing, Journalism, Business Administration, or equivalent work experience