Hospital Transition Coordinator

1 month ago

Waterbury, United States Community Mental Health Affiliates, Inc. (CMHA) Full time

Why CMHA?

As a 2022 Hartford Courant Top Workplace and one of the largest behavioral health care providers in Connecticut, we have 40 years of experience in delivering mental health and addiction services to over 7,300 children, adolescents, and adults annually.

Internal mobility is a focus at CMHA with 6 members of our leadership team growing from individual contributors to Senior Leaders.

CMHA is looking to hire a Hospital Transition Coordinator. This position will be located in Waterbury.

Summary: The Hospital Transition Coordinator provides hospital-to-community transition services, including behavioral health services provided by CMHA, to patients enrolled in the Behavioral Health Home and other programming within the organization within identified best practice timeframes. Maintains positive working relationships with hospital inpatient units and emergency departments to develop and maintain systems to notify CMHA of agency client admissions and pending discharges. Engages individuals and their families in discharge planning and ensures patient discharge needs are met.

Responsibilities:

  • Provides hospital-to-community transition services, including behavioral health services provided by CMHA, to patients enrolled in the agency’s Behavioral Health Home Program and other agency programming within timeframes specified by contract.
  • Maintains good working relationships with hospital inpatient units and emergency departments to develop and maintain systems, including HIT/technology related systems, to notify CMHA of agency client admissions and pending discharges.
  • Engages clients upon admission to the hospital and visits regularly to assist with discharge planning.
  • Engages clients and their families in discharge planning and by providing needed resources and tools to ensure a smooth transition to community services.
  • Upon discharge, ensures scheduling of follow up appointments, medication reconciliation, schedules transportation and coordinates other needed services.
  • Responsible for coordination of admission and discharge records requested from agency and from area hospitals following inpatient hospital stays and/or emergency department visits.
  • Responsible for tracking hospital admissions and discharges within the EMR and for scheduling appointments for clients through coordination with front desk and program area leaders
  • Obtain weekly status on clients in the hospital and prepare reports for weekly clinical oversight meeting.
  • Monitors pending discharges on a weekly basis for clinicians/medical staff to alert staff that clients need to receive follow up.
  • Ensure that clients receive all necessary services upon discharge.
  • Develop new relationships with hospitals CMHA does not have a working relationship with to ensure our clients are being transitioned successfully to community
  • Assess and complete screening for clients in our LMHA region that need referral to the larger state hospital system, and develop working relationship with state hospital admission unit
  • Attend Community Care Team Meetings (CCT) with the local hospitals being an active member representing the agency.

Requirements:

  • Bachelor’s Degree in Social Work or related field
  • 3-5 experience in behavioral health field
  • 5 years of experience in providing case management/transition services to clients with serious mental illness (SMI); knowledge of psychiatric illness and substance abuse.
  • Intermediate experience with Microsoft Office products including Word and Outlook.
  • Working toward degree that is a clinical license eligible (LMSW, LPCA, LCSW, LMFT, LPC)

Preferred Experience:

  • Master's degree in Social Work or related field
  • Experience in an Electronic Medical Record (EMR) system, which includes appointment scheduling, authorization tracking, assessments, treatment plans, progress notes and discharge summaries.

We care about our employees by offering Medical, Dental, and Vision Insurance packages that help you strike a harmonious work-life balance. We also care about your future with a 403(b) retirement savings plan with CMHA matching starting after 1 year of service. CMHA also offers:

  • 9 paid holidays off
  • 2 CHMA/Personal days for you to have the opportunity to celebrate the important traditions of the year with your loved ones
  • Up to 24 days of PTO that increases with years of service
  • Paid agency closure between Christmas and New Year’s (except 24/7 programs)*must be approved annually
  • Company paid Life Insurance and Long Term Disability
  • A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household
  • Higher education tuition discounts at participating schools through the Alliance’s academic partnerships
  • Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT.
  • Employee discounts for shopping, the New Britain YMCA, travel, and entertainment
  • Free employee subscriptions to the calm app
  • Annual Company Picnic
  • CMHA-sponsored Loan Reimbursement Program and Scholarship Program
  • Free Student Loan Wellness for eligible employees and their family members access to:
  • Student loan consolidation and refinancing
  • Loan payoff projection dashboard
  • Coaching and support via chat, email, and phone
  • College cost calculator
  • College financial planning
  • 3 NHSC-approved sites for federal student loan repayment
  • Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees access to:
  • Automated Public Service Loan Forgiveness (PSLF) form management for past and present employers
  • Automated reminders for annual (PSLF) recertifications to help you stay on track
  • Resources and ongoing communications that make PSLF understandable
  • The opportunity to receive the national average of $72,000.00 in forgiveness

Community Mental Health Affiliates is an Equal Opportunity Employer except in the case of a bon fide occupation qualification or as otherwise permitted or required by law, does not discriminate of the basis of race, color, age, disability, sec, childbirth (including pregnancy) or related medical condition including by not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familiar status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Any individual needing assistance in making application for any opening should contact the Company’s Human Resources Department.

Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Benefits:


  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off
  • Retirement plan
  • Vision insurance

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