Customer Service Representative
2 months ago
Star Cutter Company is a family owned, globally recognized, manufacturer of custom round tools and hobs. We are seeking a Customer Service Representative to support our sales department, ensuring our customer needs are met. The ideal candidate will be looking for:
- A company guided by core values which starts with “Value Employees”.
- Great pay and benefits.
- A deep culture founded on teamwork, respect, and integrity.
- A path to career growth based on performance and skill development.
What you’ll be doing:
- Engage with current and potential candidates to meet their needs professionally and graciously, using a variety of communication methods like email and by phone.
- Problem solves customer concerns in a timely manner meeting company expectations and ensuring customer satisfaction.
- Collaborate with manufacturing and other key areas within the organization to ensure customer expectations are met within manufacturing capabilities.
- Lead research into order status inquiries including inventory, lead times, expedited orders, samples, and pricing requests including communicating information to the customer.
- Collaborate with Sales on customer experiences ensure highest customer satisfaction is maintained.
What we ask you to bring:
- One to two years customer service experience in manufacturing.
- Excellent communication skills (verbal, written, and listening skills)
- Experience with ERP system preferred.
- Working knowledge of MS Office products
- Associate degree preferred.
- Strong Microsoft Office Skills, particularly PowerPoint.
- High level of professionalism. Unwavering confidentiality.
- Ability to manage multiple priorities while remaining organized and mindful of deadlines.
- Strong problem-solving skills.
- Ability to travel occasionally.
Pay and Benefits:
- Competitive compensation program including performance-based bonus.
- Comprehensive medical, dental, and vision health insurance within 30 days.
- Company paid life insurance, short- & long-term disability.
- A matched 401(k) savings program
- Educational assistance covering college programs, skilled trades, or other interests to further your career.
What’s Next?
- Check us out at www.star-su.com
- Check out our parent company at www.starcutter.com
- Send us your resume and we will respond promptly.
-
Customer Service Representative
4 weeks ago
Novi, Michigan, United States Bob's Discount Furniture Full timeCustomer Service RepresentativeAt Bob's Discount Furniture, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for providing exceptional customer service and creating a memorable shopping experience for our guests.Key Responsibilities:Engage with customers to understand...
-
Customer Service Representative
5 days ago
Novi, Michigan, United States FedEx Full timeCustomer Service RepresentativeAt FedEx, we're looking for a Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Follow instructions from supervisors and assist other team members in performing store...
-
Customer Service Representative
1 week ago
Novi, Michigan, United States Berkshire Production Supply Full timeCustomer Service Representative Job DescriptionBerkshire Production Supply LLC is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Process customer orders, changes, and returns...
-
Customer Service Representative
4 weeks ago
Novi, Michigan, United States Berkshire Production Supply Full timeCustomer Service RepresentativeBerkshire Production Supply LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Process...
-
Customer Service Representative
4 weeks ago
Novi, Michigan, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key...
-
Customer Service Representative
4 weeks ago
Novi, Michigan, United States Berkshire eSupply Full timeJob Title: Customer Service RepresentativeBerkshire eSupply is a dynamic organization dedicated to supporting independent distributors with the products and services required to compete in the rapidly evolving industrial marketplace.We are currently seeking a highly skilled Customer Service Representative to join our growing team. As a key member of our...
-
Customer Service Representative
6 days ago
Novi, Michigan, United States AMAZED TRADING LLC Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at AMAZED TRADING LLC. As a key member of our retail team, you will be responsible for providing exceptional customer service and driving company revenue through the sale of products and services in a fast-paced retail setting.Key Responsibilities:Welcoming and...
-
Customer Service Representative
6 days ago
Novi, Michigan, United States Star Cutter Company Full timeCustomer Service RepresentativeStar Cutter Company is a family-owned, globally recognized manufacturer of custom round tools and hobs. We are seeking a Customer Service Representative to support our sales department, ensuring our customer needs are met.Key Responsibilities:Engage with current and potential customers to meet their needs professionally and...
-
Customer Service Representative
5 months ago
Novi, United States Gardner-White Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for serving as the primary point of contact for customers, assisting them with inquiries, and purchases, and resolving any issues or concerns they may have. This individual will...
-
Customer Service Representative
2 weeks ago
Novi, Michigan, United States Sherwin-Williams Full timeJob SummaryAs a Customer Service Representative at Sherwin-Williams, you will be responsible for providing exceptional customer service and sales support to our wholesale and retail customers. You will work closely with customers to determine their needs, answer their questions, and recommend the right solutions.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
2 weeks ago
Novi, Michigan, United States Meijer Full timeAt Meijer, we're committed to serving our customers and communities with a personal touch. As a Customer Service Representative, you'll be the face of our company, providing exceptional service and creating memorable experiences for our customers.What You'll Do:Use technology to complete tasks and activities efficiently.Create WOW moments that leave a...
-
Customer Service Representative
2 weeks ago
Novi, Michigan, United States State Farm Insurance Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a timely and professional manner.Key...
-
Customer Service Representative
5 months ago
Novi, United States Planet Fitness Full timeBenefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Profit sharing Training & development Vision insurance Wellness resources We are seeking a Customer Service Representative to join our team!Please watch this video to get an understanding of...
-
Customer Service Representative
1 month ago
Novi, Michigan, United States Nothing Bundt Cakes #233 Full timeJob OverviewWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Nothing Bundt Cakes #233. As a key member of our sales team, you will be responsible for providing exceptional customer service and creating a warm and welcoming environment for our guests.ResponsibilitiesFollow our recipes and procedures to...
-
Customer Service Representative
2 weeks ago
Novi, Michigan, United States Malinda Mims - State Farm Agent Full timeJob OverviewAs a Customer Service Representative with Malinda Mims State Farm, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. With a focus on attention to detail, customer service skills, and a desire to help others, you will enhance your career while resolving customer...
-
Customer Service Representative
2 months ago
Novi, United States Planet Fitness Full timeBenefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Profit sharing Training & development Vision insurance Wellness resources We are seeking a Customer Service Representative to join our team at our Milford, MI location! Why you should join Planet Fitness:Great growth opportunities - we are a...
-
Customer Service Representative
1 month ago
Novi, Michigan, United States Terri Anderson-Berger - State Farm Agent Full timeJob OpportunityWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.Key ResponsibilitiesProvide prompt and...
-
Customer Service Representative
5 days ago
Novi, Michigan, United States PTSolutions Full timeJob SummaryPTSolutions, a leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States, is seeking a highly skilled Customer Service Representative to join our growing team. As a liaison between external and internal parties, you will provide product information, answer questions, and resolve issues with...
-
Alterations Customer Service Representative
2 weeks ago
Novi, Michigan, United States David's Bridal Full timeJob Title: Alterations Customer Service RepresentativeAt David's Bridal, we're seeking a highly skilled and customer-focused Alterations Customer Service Representative to join our team. As a key member of our Alterations department, you will be responsible for providing exceptional customer service, ensuring seamless alterations experiences, and maintaining...
-
Customer Service Representative
1 month ago
Novi, United States Star Cutter Company Full timeStar Cutter Company is a family owned, globally recognized, manufacturer of custom round tools and hobs. We are seeking a Customer Service Representative to support our sales department, ensuring our customer needs are met. The ideal candidate will be looking for: A company guided by core values which starts with “Value Employees”. Great pay and...