Client Relations Specialist

4 weeks ago


Richmond, United States CapCenter Full time

CapCenter is seeking a Client Relations Specialist to help pursue our mission: simplifying the homeownership journey with consolidated services, transparent pricing, and most importantly, a client-centric philosophy. This is a high growth role that we actively promote into operations and sales opportunities. 


In the Client Relations Specialist role, you’ll be the initial point of contact for CapCenter prospects who are considering CapCenter’s suite of services. Client Relations Specialist respond to inbound inquiries to quickly and accurately identify which leads are qualified CapCenter prospects. Client Relations Specialists understand each inquiry’s unique situation and financial goals, so that the most appropriate business unit can help them to the finish line. 


Here’s what you’ll need to know about the role, our team, and what it takes to succeed at CapCenter. 


You will  

In your first 30 days, you will: 

  • Secure an NMLS license (we’ll sponsor it) 
  • Become a subject matter expert on our multiple service lines 
  • Complete our introductory Consultative Sales training course 
  • Get hands-on training in our CRM 

In your first 90 days, you will: 

  • Convert sales qualified leads to our Refi, Purchase, and Real Estate teams.  
  • Get exposure to our different lead channels and learn how to best drive quality business 
  • Build on your communications and underwriting knowledge through learning modules, proprietary training, and live coaching 
  • Complete a self-assessment to build a blueprint for career progression at CapCenter 


You are 

  • A critical thinker: we’re happy to teach the content, but you should be hungry to learn, comfortable thinking on your toes, and adept at solving problems.  
  • A communicator: most Americans buy less than five homes in their life – it's critical that you build trust, distill complex financial concepts simply, and listen actively. 
  • Self-aware: you’re looking for an opportunity to develop your strengths and weaknesses 
  • Driven to help others: you want to do good 
  • Ambitious: you want to do well 
  • A college graduate with a bachelor's degree 


We hire for talent, not experience. You should be a solutions-oriented thinker who is not afraid to roll up your sleeves and tackle challenging problems. 

 

You’ll get 

  • NMLS Certification 
  • Competitive salary, variable pay & annual bonus 
  • 401k (with matching), health, dental, & vision 
  • Training to learn the home-ownership experience back to front.  
  • To participate in cross-functional collaboration that fosters lateral and vertical career growth 
  • The opportunity to help people through one of the most stressful and important transactions of their lives.

 

Our culture is growth oriented. Past Client Relations Specialists have been promoted into sales, operations, team lead, and market management roles. 



  • Richmond, United States CapCenter Full time

    CapCenter is seeking a Client Relations Specialist to help pursue our mission: simplifying the homeownership journey with consolidated services, transparent pricing, and most importantly, a client-centric philosophy. This is a high growth role that we actively promote into operations and sales opportunities. In the Client Relations Specialist role, youll be...


  • Richmond, United States CapCenter Full time

    CapCenter is seeking a Client Relations Specialist to help pursue our mission: simplifying the homeownership journey with consolidated services, transparent pricing, and most importantly, a client-centric philosophy. This is a high growth role that we actively promote into operations and sales opportunities. In the Client Relations...


  • Richmond, United States Clear Concepts Management Full time

    Job DescriptionJob DescriptionIf you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming an Entry Level Client Service Specialist at Clear Concepts Management. In this role, you'll have the chance to build a strong foundation of...


  • Richmond, United States MARYS CHOICE RVA Full time

    Job DescriptionJob DescriptionMary’s Choice RVA is a Maternity home in Richmond. We are a Christian pro-life ministry program addressing the needs of pregnant and parenting women in crisis by transforming their lives through the healing touch of Christ. Candidates must embrace and uphold the mission and values of the Mary's Choice RVA home, To be...


  • Richmond, United States Charles Schwab Corporation Full time

    Your Opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that...


  • Richmond, United States Geoff McDonald & Associates Full time

    Job DescriptionJob DescriptionWe are seeking a dedicated and customer-oriented Client Service Specialist to join our team. This role is essential in building and maintaining strong relationships with our clients, ensuring they receive the highest level of service and support. If you have a passion for client satisfaction and a knack for solving problems, we...


  • Richmond, United States Holland & Knight Full time

    We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. Description: The Client Contracts Specialist will support the Client Administrative Services Managers with Requests for Proposals, Nonstandard Client Engagement Terms, Outside Counsel Guidelines, and Client Contracts. Key...


  • Richmond, United States Latitude, Inc. Full time

    We are representing a reputable and well-established law firm dedicated to providing exceptional legal services to our clients. We are seeking a skilled and detail-oriented Billing Specialist to join our finance team. As a Billing Specialist, you wil Billing Specialist, Billing, Specialist, Client Relations, Accounting, Staffing

  • IT Support Specialist

    4 weeks ago


    Richmond, United States Info Origin Full time

    Job Title: IT Support Specialist (Onsite) - Duration : long-term contract - Location : Richmond, VA - Interview : In-person only The Client is seeking contract IT Support Specialist III to work on technology projects, phones, laptops light networking at the Governor’s Office and to support the rest of the transition and support the administration. This...


  • Richmond, United States HALLMARK YOUTHCARE RICHMOND INC Full time

    Job Title: Treatment Team Specialist (Part-time)Location: Hallmark YouthcareJob Summary: We are seeking a dedicated and motivated individual to join our team as a Treatment Team Specialist on a part-time basis. The Treatment Team Specialist will work closely with other members of the treatment team to provide comprehensive care to individuals in need of...

  • Support Specialist

    1 week ago


    Richmond, United States Crescens Full time

    Job Title: Support Specialist Location: Richmond VA Duration: 11+months Type: ContractNote : Local Richmond, VA candidates ONLY Candidates will work ONSITE in the Governor's Office daily 8:30am - 5pm, NO exceptions Candidates MUST dress professionally daily Candidates are responsible for their own parking Job Description: Client is seeking contract IT...

  • Support Specialist

    3 days ago


    Richmond, United States Crescens Full time

    Job Title: Support Specialist Location: Richmond VA Duration: 11+months Type: ContractNote : Local Richmond, VA candidates ONLY Candidates will work ONSITE in the Governor's Office daily 8:30am - 5pm, NO exceptions Candidates MUST dress professionally daily Candidates are responsible for their own parking Job Description: Client is seeking contract IT...


  • Richmond, United States The Adecco Group Full time

    Adecco is currently assisting a local financial client in their search for a Bank Operations Specialist in Richmond, VA. The position is full time, onsite, M-F 8 a-5 p, with a starting pay rate of $20.07/hr. This assignment is 6 months long with th Operations Specialist, Operations, Specialist, Manufacturing, Staffing

  • Medicare Specialist

    2 weeks ago


    Richmond, United States AMERICAN SENIOR BENEFITS LLC Full time

    American Senior Benefits partnering with    always put the clients in the best possible position, with over 200 Carriers, we have plenty of choices and options.If you are a licensed agent selling Medigap and Med advantage and have not been able to make it work so that you can pay your bills too, we have the proven system. The Medicare Specialist will host...


  • Richmond, United States BrightStar Care of Richmond Full time

    **Job description for **Scheduler/Care Specialist**: Are you looking for a job where you can make a difference in people’s lives? Join BrightStar Care. **Description** - CNA / HHA - Customer/client care - effectively manages the customer care procedures and serves as point of contact for client/customer relations. - Scheduling and care coverage - supports...


  • Richmond, United States Ibsa Home Care LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Personal Support Specialist (PSS) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve...


  • Richmond, United States Trove Home Care Full time

    Job DescriptionJob DescriptionSalary: $60K-$70KTrove Home Care offers premium, non-medical personal care, companionship, and care management services to aging adults and anyone with special needs.  Our sophisticated recruitment methodology and best-in-class training platform have enabled us to identify and equip hundreds of exceptional caregivers to assist...


  • Richmond, United States Trove Home Care Full time

    Job DescriptionJob DescriptionSalary: $60K-$70KTrove Home Care offers premium, non-medical personal care, companionship, and care management services to aging adults and anyone with special needs.  Our sophisticated recruitment methodology and best-in-class training platform have enabled us to identify and equip hundreds of exceptional caregivers to assist...


  • Richmond, United States Trove Home Care LLC. Full time

    Trove Home Care offers premium, non-medical personal care, companionship, and care management services to aging adults and anyone with special needs. Our sophisticated recruitment methodology and best-in-class training platform have enabled us to identify and equip hundreds of exceptional caregivers to assist our clients as they maintain their independence,...


  • Richmond, United States Virginia Commonwealth University Full time

    **Welcome to Virginia Commonwealth University!** At VCU, we combine learning, research, creativity, service and discovery with a commitment to inclusive excellence. Ranked by U. S. News as one of the 30 most innovative public universities in the country, VCU is a premier, urban, public research university home to multiple nationally ranked programs. -...