Customer Service

7 hours ago


Phoenix, United States Arizona Premium Finance Co. Full time

About Us

Arizona Premium Finance Company is a leading provider of premium financing solutions, serving both insurance agents and clients across the region. We are currently seeking a professional, bilingual Customer Service & Accounts Receivable Specialist to join our team. If you are detail-oriented, thrive in a fast-paced environment, and have a passion for delivering exceptional customer service, we’d love to hear from you


Key Responsibilities

  • Serve as a primary point of contact for bilingual customers providing exceptional service via phone and email.
  • Handle inquiries related to accounts, payments, and insurance policies, ensuring a seamless customer experience.
  • Manage payments, reconcile accounts, and perform other essential bookkeeping tasks with accuracy and efficiency.
  • Follow company policies and procedures to ensure compliance with industry standards and regulations.
  • Maintain strong relationships with clients, assisting them in resolving account issues and addressing any concerns.

Required Qualifications

  • Bilingual proficiency in both English and Spanish (verbal and written) is required.
  • Minimum of 3 years of customer service experience in a similar role, ideally within an insurance or financial services setting.
  • Strong communication skills and the ability to effectively engage with customers and stakeholders at all levels
  • Proficiency in Microsoft Office, particularly Word and Excel.
  • Detail-oriented with strong organizational skills to efficiently manage multiple tasks and deadlines.
  • Ability to work both independently and collaboratively within a fast-paced, team-oriented environment.


Benefits & Perks

  • Competitive salary based on experience.
  • Comprehensive health insurance (medical, dental, and vision coverage).
  • Generous paid time off (PTO) to support work-life balance.
  • Ongoing professional development opportunities to enhance your skills and career growth.
  • A dynamic, supportive team environment where your contributions are valued.


Why Join Us?

At Arizona Premium Finance Company, we believe in empowering our employees to grow and succeed. We offer a positive work culture, competitive benefits, and the chance to make an impact within a thriving industry.

Ready to take your career to the next level? Apply today and be part of a team that values professionalism, integrity, and customer satisfaction.



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