Customer Service Representative
4 days ago
We are seeking candidates with a drive to excel in our thriving organization. We are looking for professionals who are ready to join our work-family, provide excellent service to internal and external customers and embrace our fast and friendly approach. As the single-family home rental industry is quickly evolving, we are looking for dedicated learners who are passionate to serve our residents and maintain top-quality homes. Apply today We’re looking forward to getting to know you
Bilingual in Spanish required for this position
Job Summary
The primary function of this position is to provide high level customer service to residents in a fast-paced, high- volume environment. The Customer Service Representative (CSR) is responsible for resolving resident-related inquiries and supporting the local market with general property management functions. The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment. This individual is the service champion ensuring they have the appropriate knowledge required to address client needs and generate desired outcomes.
Essential Job Duties And Responsibilities
- Create and maintain a high service, customer-focused environment
- Greet and assist walk-in residents and/or prospective residents and answer incoming phone calls in a polite and professional manner
- Responsible for handling property issues and general property condition assessments (GPCAs) while providing genuine care
- Accept rent payments and forward to Assistant Portfolio Manager
- Completes resident welcome calls and emails and creates smart home accounts
- Processes HAP applications and assist with communication to Housing Authority
- Perform outbound delinquency calls to residents for rent collections
- Assist in managing resident responsible HOA Violations
- Maintain awareness of ongoing expectations and changes that occur
- Monitor and work thru all action items on the CSR-PM dashboard in Salesforce
- Perform other duties as assigned
Education and/or Experience
- High school or GED
- Minimum 2 years of administrative experience in Property Management, or equivalent combination of education and experience
- Previous experience using property management software
Skills/Specialized Knowledge
- Ability to work well under pressure and handle escalated calls with a calm demeanor
- Possess strong communication and problem-solving skills
- Intermediate proficiency in MS Word, Excel, Outlook and Adobe
- Excellent organizational skills
- Strong communication skills, both verbal and written
- Ability to write clear and concise correspondence
- Work collaboratively with team members
Other Requirements
- Must maintain professional appearance.
- Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
-
Customer Service Representative
1 month ago
Plantation, United States VentureTech Solutions Full timeJob DescriptionJob DescriptionSunrise Financial Solutions is looking for enthusiastic individuals, motivated to make a positive change in people’s lives. To join our rapidly growing debt management team as a Customer Service Representative and help advocate for our clients to help them achieve financial freedom.We are excited to meet you, please make sure...
-
Customer Service Representative
2 weeks ago
Plantation, United States Evening Post Group Full timeDo you want to have a fulfilling career with purpose helping military veterans? The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints. Work hours are Monday - Friday from 8:00 am to 5:00 pm. **This is a remote work from home position.** The Customer Service Representative is...
-
Customer Service Representative
3 days ago
Plantation, United States Addison Group Full timeWe are seeking candidates with a drive to excel in our thriving organization. We are looking for professionals who are ready to join our work-family, provide excellent service to internal and external customers and embrace our fast and friendly approach. As the single-family home rental industry is quickly evolving, we are looking for dedicated learners who...
-
Licensed Customer Service Representative
4 weeks ago
Plantation, United States Staff My Agency Full timePosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...
-
Bilingual Customer Service Representative
4 weeks ago
Plantation, United States Responsive Auto Insurance Company Full timeAbout Responsive Founded in 2007 and headquartered in Plantation, Florida, Responsive is a leading provider of personal auto insurance in Florida. We partner with thousands of agents representing the industry's best and most respected insurance agencies to deliver a top-notch service and claims experience. Our customers agree: in 2021, we received a Google...
-
Bilingual Customer Service Representative
4 weeks ago
Plantation, United States Responsive Auto Insurance Company Full timeAbout Responsive Founded in 2007 and headquartered in Plantation, Florida, Responsive is a leading provider of personal auto insurance in Florida. We partner with thousands of agents representing the industry's best and most respected insurance agencies to deliver a top-notch service and claims experience. Our customers agree: in 2021, we received a Google...
-
ONSITE Bilingual Customer Service Representative
1 month ago
Plantation, United States RemX Full timeJob DescriptionJob DescriptionRemX Staffing is looking for BILINGUAL Customer Service Representatives. This role will take inbound calls to assist people with scheduling regular meal deliveries.Title: Customer Service RepEmployment Type: ContractLocation: Plantation, FL | ONSITESalary: Bilingual Spanish $18/hour Start Date: asapSchedule: Must be open to...
-
ONSITE Bilingual Customer Service Representative
4 weeks ago
Plantation, United States RemX Full timeJob DescriptionJob DescriptionRemX Staffing is looking for BILINGUAL Customer Service Representatives. This role will take inbound calls to assist people with scheduling regular meal deliveries.Title: Customer Service RepEmployment Type: ContractLocation: Plantation, FL | ONSITESalary: Bilingual Spanish $18/hour Start Date: asapSchedule: Must be open to...
-
Plantation, United States RemX Full timeJob DescriptionJob DescriptionRemX Staffing is looking for BILINGUAL Customer Service Representatives. This role will take inbound calls to assist people with scheduling regular meal deliveries.Title: Customer Service RepEmployment Type: ContractLocation: Plantation, FL | ONSITESalary: Bilingual Spanish $18/hourStart Date: asapSchedule: Must be open to work...
-
Customer Service Representative
6 days ago
Plantation, United States RemX Full timeJob DescriptionJob DescriptionRemX Staffing is currently hiring ONSITE Customer Service reps.Start date- ASAPHours-VariesLocation-Onsite-PlantationResponsibilities: Assist callers with questions related to their health insurance / meal deliveriesAssist callers with issues and navigation of site/portalServe as single point of contact for customers and build a...
-
Customer Service Representative
4 days ago
Plantation, United States RemX Full timeJob DescriptionJob DescriptionRemX Staffing is currently hiring ONSITE Customer Service reps.Start date- ASAPHours-VariesLocation-Onsite-PlantationSalary:English $17.00 an hour | Bilingual Spanish/English $18.00 an hourResponsibilities: Assist callers with questions related to their health insurance / meal deliveriesAssist callers with issues and navigation...
-
Plantation, United States Cato Whalen Insurance LLC Full timeJob DescriptionJob DescriptionWe are seeking a passionate, self-driven, natural born salesperson with a desire to make a difference in people's lives. As an Insurance Sales Representative you will be part of a team that is helping to grow the revenue of the office by offering products that people need for their security and peace of mind. The Insurance...
-
Plantation, United States Cato Whalen Insurance LLC Full timeJob DescriptionJob DescriptionWe are seeking a passionate, self-driven, natural born salesperson with a desire to make a difference in people's lives. As an Insurance Sales Representative you will be part of a team that is helping to grow the revenue of the office by offering products that people need for their security and peace of mind. The Insurance...
-
Customer Service Representative
4 weeks ago
Plantation, United States RemX Full timeJob DescriptionJob DescriptionRemX Staffing is currently hiring for a short term project in Miramar or Plantation, FL. Start date- 6/24Hours-varied schedulePay- $24/hourLocation-ONSITE Miramar or Plantationshort term project Responsibilities: Assist callers with questions and navigations of healthcare, health insurance, or meal benefitsServe as single...
-
Plantation, United States Alorica Full timePosition: Customer Service Representative Location: Work at Home Terms: Full-time Pay: $15/hr Join Team Alorica At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from...
-
Plantation, United States Alorica Full timePosition: Customer Service Representative Location: Work at Home Terms: Full-time Pay: $15/hr Join Team Alorica At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from...
-
Insurance Customer Service Representative
4 weeks ago
Plantation, United States Cato Whalen Insurance LLC Full timeJob DescriptionJob DescriptionTo provide extraordinary service to all customers, provide Licensed Sales Producers with possible sales opportunities and assist in sales and office organization. Responsibilities include:Answer phone with a smile each timeUpdate/endorse customer policies at their directionHandle billing inquiries, process customer...
-
Client Service Representative
2 months ago
Plantation, United States VCA Animal Hospitals Full timeWe are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional...
-
Client Service Representative
2 months ago
Plantation, United States VCA Antech, Inc. Full timeWe are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional...
-
Client Service Representative
4 weeks ago
Plantation, United States VCA Animal Hospitals Full timeWe are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional...
