Center Manager

7 days ago

Jacksonville, United States Precision Imaging Centers Full time

Center Manager – Precision Imaging Centers


The Center Manager at Precision Imaging Centers is responsible for overseeing all daily operations within the imaging center, ensuring a seamless patient experience, managing staff, and meeting performance goals. As the Center Manager, you will focus on maintaining operational excellence, managing budgets, fostering a positive and cohesive workplace culture, and ensuring the highest standards of care and customer service. This role requires a dynamic leader skilled in data-driven decision-making, continuous improvement, root cause analysis, and profit and loss (P&L) management.


In this role, you will align the center's operations with Precision Imaging's commitment to delivering best-in-class imaging services while cultivating a supportive and growth-oriented environment for the team.


Key Responsibilities:


Operations Management:


  • Oversee all day-to-day functions of the imaging center, ensuring smooth and efficient operations.
  • Develop and implement operational procedures to optimize workflows and patient experience.
  • Ensure compliance with all regulatory and company standards for health, safety, and quality.
  • Utilize data-driven decision-making to monitor and improve performance metrics, identifying areas for continuous improvement.
  • Conduct root cause analysis to address operational issues, enhancing center performance and efficiency.


Financial & Budget Management:


  • Manage the center's budget with P&L responsibility, controlling costs while maximizing profitability.
  • Monitor and report on financial performance, identifying areas for savings and increased efficiency.
  • Work with senior leadership to set financial goals and develop action plans to meet them.


Team Leadership & Staff Management:


  • Lead, manage, and inspire a team of clinical and administrative staff, ensuring alignment with company goals and expectations.
  • Recruit, train, and retain top talent; conduct performance evaluations and set professional development plans for team members.
  • Foster a strong, collaborative, and inclusive team culture that promotes high morale, mutual respect, and accountability.
  • Address and resolve internal staff issues or conflicts with professionalism and discretion.


Customer Service & Patient Experience:


  • Ensure an exceptional patient experience by addressing and resolving any customer service issues promptly and effectively.
  • Serve as the point of escalation for customer concerns, ensuring patients feel valued and supported.
  • Implement strategies to improve patient satisfaction and drive repeat business.


Culture & Environment Building:


  • Lead by example in creating a positive, patient-centric, and professional atmosphere within the center.
  • Build a cohesive, results-driven team by promoting open communication, team-building activities, and regular feedback sessions.
  • Ensure alignment of team behaviors and practices with Precision Imaging's mission and core values.


Quality Control & Best Practices:


  • Ensure that all imaging services adhere to Precision Imaging Center’s quality standards and best practices.
  • Stay updated on industry trends and implement innovations to keep the center at the forefront of imaging technology and patient care.
  • Collaborate with other center managers and leadership to share best practices and continuously improve processes.


Reporting & Communication:


  • Maintain regular communication with upper management on the center's performance, challenges, and successes.
  • Provide timely and accurate reporting on operational and financial metrics.
  • Participate in regular meetings with management and other department heads to align on company strategies and objectives.


Qualifications:


  • Bachelor’s degree in business administration, healthcare management, or a related field preferred.
  • Minimum of 5 years of experience in office or center management, ideally within a healthcare setting.
  • Strong leadership skills with a proven track record of managing teams and building cohesive cultures.
  • Excellent communication and interpersonal skills.
  • Financial acumen with experience managing budgets, analyzing financial performance, and driving cost efficiencies.
  • Proficiency in data-driven decision-making, continuous improvement, root cause analysis, and P&L management.
  • Ability to resolve conflicts and customer service issues with tact and professionalism.
  • Strong organizational and problem-solving abilities.
  • Commitment to maintaining the highest standards of patient care and operational excellence.


Relocation assistance is available for the ideal candidate


Why Choose Precision Imaging Centers?


  • Competitive compensation with an incentive structure
  • 401(k) plan
  • Dental and vision insurance
  • Flexible scheduling
  • Comprehensive insurance options: health, accident, life, critical illness, and more
  • Paid time off
  • Rewards, recognition, and referral programs


Precision Imaging is committed to providing exceptional patient care through innovative imaging solutions. If you're a driven, compassionate leader looking to make a meaningful impact, we encourage you to apply.

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