Bilingual Front Desk Sales Associate
2 days ago
It’s safe to say we’re passionate about flowers. We grow flowers and fruit plants for major retailers across more than 25 states. As a wholesale nursery rooted in tradition, quality, and innovation, our 61 years of expertise have instilled within us the skills to provide premier plants and exemplary customer service. Dewar Nurseries is seeking a motivated and qualified individual for the position of Front Desk Sales Associate. We offer competitive pay and the opportunity for long-term growth within the company. Come grow with us🌹
Responsibilities
- Greet and announce visitors, customers, vendors and suppliers, and manage the telephone system
- Answers high volume of calls and emails and communicates relevant information to the appropriate parties.
- Provides information to callers, relays messages, and announces visitors.
- Coordinate customer orders and provide necessary information.
- Work with other departments to ensure orders are being fulfilled properly and on-time.
- Manages incoming and outgoing mail and handles deliveries.
- Assists with faxing, copying, mailing/distribution, etc.
- Completes other administrative duties as needed such as data entry, paperwork, photocopying, etc.
- Schedules and confirms meetings.
- Ensures file organization based on office protocol.
- Maintains an inventory of supply room and places office supply order with purchasing department.
- Keeps the reception area tidy.
- Assists in administrative projects and overflow work from different departments.
- Performs other duties or special projects as required.
Qualifications
- Must be bilingual (English and Spanish)
- Associate's/Bachelor's degree (Preferred)
- The preferred candidate will have a minimum 1 year of experience.
- Strong verbal and written communication skills.
- Exceptional organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
- Very strong interpersonal skills and the ability to build relationships.
- Demonstrates proactive approaches to problem-solving with strong decision-making capability.
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
- Highly resourceful team-player, with the ability to also be extremely effective independently.
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
- Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.
- Forward looking thinker, who actively seeks opportunities and proposes solutions.
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