TIRK system architects and system engineers

2 weeks ago


Tampa, United States Cygnus Professionals Inc. Full time

We are looking for system architects and system engineers with expertise in TIRKS (Trunk Integrated Record Keeping System) , WFA-C , NSDB , and FACS to join our team. The ideal candidate will be responsible for the development, migration , integration , support, and maintenance of the TIRKS system, ensuring its optimal performance.

Key Responsibilities:

  • TIRKS System Maintenance: Manage and maintain the TIRKS system, including configuration, updates, and troubleshooting.
  • System Integration: Collaborate with IT , Partners , OEM’s and network engineering teams as applicable to ensure seamless migration and integration of TIRKS with other operational support systems (OSS).
  • Process Automation: Develop scripts and tools to automate routine tasks and improve system efficiency.
  • Troubleshooting: Diagnose and resolve issues within the TIRKS system and related environments.
  • Database Management: Maintain and optimize the system's database to ensure data accuracy and system reliability.
  • Reporting: Generate reports and analytics based on TIRKS data for decision-making and operational improvements.
  • Documentation: Create and maintain detailed system documentation, including workflows, configurations, and troubleshooting guides.
  • User Support: Provide technical support to end-users and conduct training sessions as needed.



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