Senior Site Reliability Engineer

2 months ago

Irving, United States PTR Global Full time

Job Description:


Run our infrastructure with Terraform, Azure PaaS and/or Kubernetes.


  • Make monitoring and alerting notify on symptoms and not on outages.
  • Document so your findings turn into repeatable actions-and then into automation.
  • Improve the deployment process to make it as boring as possible.
  • Independently debug production issues across services and levels of the stack.
  • Proactive communication with issues and propose ideas and solutions within the product team to reduce the workload by automation.
  • Plan, design and execute solutions within product team to reach specific goals agreed within the team.
  • Plan and execute configuration change operations both at the application and the infrastructure level.
  • Actively look for opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation
  • Complete Root Cause Analysis (RCA) investigations
  • Responsible for gaining a deep understanding of the portfolio and understand the integrations
  • Improving DevOps practices and accelerating delivery and take a lead role in troubleshooting technical issues and recommending changes to improve resiliency
  • Develop strategic technology roadmaps
  • Respond to TechOps incidents and provide support for customer incidents.


All you'll need for success


Minimum Qualifications- Education & Prior Job Experience:


Bachelors degree in Computer Engineering, Computer Science, Electrical Engineering or related field, and 5 years of experience


General knowledge of the following areas with deep knowledge in 2 areas:


  • Implement "Infrastructure as Code" using Terraform in Azure and on-prem infrastructure resources
  • Implement Github , GHA CI/CD and ADO cloud for automation
  • Load balancing the application including Proxies and CDN (automate)
  • Implementing monitoring, observability in AKS and K8S
  • Monitoring and Metrics in Dynatrace, Prometheus, Grafana and integrations with Moogsoft/xMatters
  • Open source Logging infrastructure
  • Able to script Automated performance testing scenarios for APIs and Web front ends and embed in CI/CD pipelines dashboarding/reporting query languages
  • Backend storage management and scaling


Preferred Qualifications- Education & Prior Job Experience:


Masters degree in Computer Engineering, Computer Science, Electrical Engineering or related field, and 3 years of experience


  • Airline Industry experience helpful


Skills, Licenses & Certifications


Proficiency and demonstrated experience in the following technologies:


  • Experienced in technology transformations and migration to one or more Cloud platforms such as AWS, Azure or GCP
  • Hands-on experience with Infrastructure as a Service (IaaS), Platform as a Service (PaaS) tools and platforms, and containers and container orchestration platforms (aka Docker & Kubernetes)
  • Expertise in one or more cloud native relational databases such as MySql, PostgreSql and NoSQL databases such as Cassandra and MongoDB and databases and migration to/from enterprise class databases highly desired
  • Strong technical knowledge and skills that are broad and deep, covering various hardware, software, and technology platforms
  • Nodejs, Typescript, JavaScript
  • Database and persistence frameworks: Mongo, Oracle, Object/Relational Mapping, Query performance tuning
  • Experience with Mongo Schema Design and Mongo Aggregation Framework
  • Develop, implement, and maintain applications and systems that integrate MongoDB
  • Web Services: Graph QL, REST/SOAP (JSON/WSDL/XML)
  • DB Admin/SQL Server
  • Terraform
  • SysAdmin
  • Troubleshooting Network Issues
  • VM Management
  • Dynatrace
  • Ping Federate
  • Airwall
  • Security Vulnerabilities (remediation/compliance)
  • IIS

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