CMDB SNOW Consultant

1 week ago

Ridgeland, United States Movate Full time

Key Responsibilities :**

- Collaborate with cross-functional teams to design, implement, and optimize ServiceNow solutions for incident management, problem management, change management, and service catalog management.

- Develop and execute strategies for improving service delivery through automation, self-service, and analytics.

- Provide technical leadership and mentorship to junior members of the team.

- Participate in architecture reviews and ensure compliance with ITIL best practices.

- Collaborate with other architects and engineers to define and document technical standards and guidelines.

**Job Requirements :**

- Expertise in ServiceNow ITSM, CMDB, Snow, ITIL, Incident Management, Service Management, Servicenow Discovery, ITOM.

- Strong experience with ServiceNow ITSM module configuration and customization.

- Familiarity with ServiceNow Discovery module and its integration with other modules.

- Knowledge of ServiceNow CMDB module and its relationship with other modules.

- Understanding of ITIL processes such as incident management, problem management, change management, and service catalog management.

- Bachelor's degree in Computer Science or related field preferred but not required.

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