Network Engineer
1 month ago
Primary Responsibilities
• Troubleshoot, design, build, implement, maintain and support the customer’s network in a predominantly Cisco environment.
• Administer and maintain existing network. Troubleshoot complex customer issues and coordinate third party vendor interaction to ensure prompt and professional resolution.
• Work closely with other team members, including other ENA network engineers, contractors, field operations, wireless engineers, and program manager to ensure ongoing effective operation of the LAN and WLAN deployed at client facilities.
• Assist in researching, evaluating, and recommending new technologies to management and to the customer for consideration.
• Travel as required throughout the school district’s service area.
• Interface with customers while on site and provide detailed feedback to other internal teams about customer expectations and requirements related to LAN and WLAN.
• Work in collaboration with other team members to implement best practice changes, security upgrades, and configuration improvements to facilitate ongoing network improvement.
• Participate in scheduled customer maintenance events after hours.
• Other duties as assigned.
Minimum Expectations of a Professional:
• Occasionally coaches, instructs or assists others in area of expertise
• Improves performance impact through personal growth in knowledge and expertise
• Personally seeks continuous improvements in own job performance to contribute positively to department service excellence objectives and customer service.
• Impact directly supports ENA achievement of short term and long-term success
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Bachelor's Degree in Computer Science, Business, or Engineering preferred; Professional Level Cisco certification is required (CCNP). 5 + years of LAN, WAN and WLAN implementation experience. Significant and demonstrated experience designing, implementing, and supporting large scale multi-protocol networks with strong experience configuring Cisco routers, switches, and security appliances. Experience working with various routing protocols and technologies such as OSPF, EIGRP, BGP, MPLS, QOS, and Multicasting. Experience working in switched environments with strong understanding of layer2 networks and topologies. Experience working in wireless deployments is a plus. Must have strong analytical and problem-solving abilities; must have a positive attitude, ability to work in a team environment and perform efficiently with minimal supervision.
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