Assistant Store Manager, Las Americas Outlets
2 months ago
ABOUT VILEBREQUIN
Founded in St. Tropez in 1971, Vilebrequin is an established leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long.
YOUR OPPORTUNITY
Your opportunity to join a dynamic team where every day feels like a holiday awaits Vilebrequin is looking for a passionate and people-focused Assistant Store Manager to join its store leadership team. The Assistant Store Manager supports the Store Manager with sales generation, operations, and HR functions of the store to ensure maximum profitability and compliance with company procedures. As an Assistant Store Manager, you will partner with the Store Manager in leading the store and developing, mentoring, and motivating the staff to provide a superior level of customer service that will drive sales productivity and results. This position is onsite at the specified location and will report to the Store Manager.
YOUR IMPACT
Business Leader
- Demonstrate role responsibility through strong business acumen by leveraging KPI’s to develop and support business driving strategies.
- Assist store leader in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients.
- Strive to achieve store sales goals.
- Maintain adequate sales floor supervision.
- Monitor adherence to all corporate customer service policies.
Elevate the Shopping Experience
- Consistently achieve personal and store sales goals; serves clients according to the standard of Vilebrequin’s selling ceremony.
- Incorporate the WAVE sales approach in every sale through identifying customer needs, offering personalized solutions, and building lasting relationships.
- Deliver luxury clienteling to provide the best customer experience, both in-store and digitally.
- Study and communicate collection details while assisting clients.
- Ensure the customer wish list is always current with customers being notified when product arrives.
- Exceed individual Key Performance Indicator (KPI) targets: ADS, UPT, Email Capture, Name Attachment Rate, Women’s Sales, and Top to Bottom by delivering top-tier customer service
- Adhere to all corporate customer service policies.
- Demonstrate effective communication with customers, coworkers, and managers.
- Lead by example and positively influence others.
People Leader
- Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment
- Support store leader efforts to recruit, train,and develop team, ensuring all roles are filled in a timely manner with top talent
- Enforce all store policies and procedures
- Monitor compliance with company dress code
- Monitor schedule adherence and punctuality
- Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with store manager
Operational Excellence Leader
- Perform opening and closing procedures.
- Maintain company’s merchandising standards.
- Maintain standards of cleanliness and organization.
- Enforce company’s loss prevention procedures.
- Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards.
- Execute correct POS processes including proper cash handling and opening/closing the registers.
- Adhere to all operational policies and procedures.
- Adhere to procedures for receiving stock and shipments.
- Assist in the inventory and maintenance of inventory records.
- Monitor supply levels and submit storesupply requests.
- Safeguard company property, including key holding.
- Maintain standards of cleanliness and organization.
- Responsible for opening and closing the store.
KEYS FOR SUCCESS
Education:
- High School Diploma/Equivalency Required
- 1-2 years of store leadership experience, preferably with luxury brands
- 3+ years of experience in the luxury retail space
Competencies:
- Knowledge of retail management best practices
- Track record of achieving results
- History of building, leading,motivating, and coaching teams
- Results-Driven: proven ability to understand and drive store profitability through service
- Customer Focused:demonstrate strong customer service skills both on and off salesfloor
- Strong leadership critical thinking and problem solving skills
- Passion for luxury product with an appreciation for design
- Entrepreneurial spirit
- Solution-oriented
- A professional, welcoming character and presentation
- Ability to generate customer delight
- Client-oriented with an excellent sense of service quality (go the extra mile spirit)
- Excellent communication skills
- Strong attention to detail
- Team-oriented; “win-together” mentality
- Ability to work autonomously
- Strong problem-solving skills
- Displays strong organizational skills and follow-through
- Technologically savvy
- Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays
Languages: Foreign Languages a plus
Essential Physical Requirements
- Lift and/or move up to approximately 50 pounds frequently
- Bending/stooping/kneeling required-frequently
- Climbing ladders – occasionally
- Routine standing for duration of shift (up to 8 hours)
BENEFITS JUST FOR YOU
We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for:
- A generous employee discount
- Medical, Dental,and Vision insurance
- Paid vacations (16 days a year) and holidays
- A 401k plan with an employer contribution
- Weekly Sales Bonus Structure
- Tax-free commuter benefits
- Employee referral program
OUR COMMITMENT
The compensation for this position is $21 per hour. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.
Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
DISCLAIMER
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
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