Referral Coordinator for PI Law Office
3 weeks ago
At Grungo Law, we are committed to providing exceptional service to our clients, helping them navigate through the personal injury process with care, dedication, and professionalism. We are seeking a highly organized and detail-oriented Referral Coordinator to join our team and manage relationships with referral partners, ensuring smooth coordination of incoming and outgoing referrals. If you have excellent communication skills, a passion for client service, and the ability to manage multiple tasks in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
- Manage and track all referral cases (both incoming and outgoing), ensuring timely communication and follow-up with referral partners.
- Serve as the primary point of contact for referral partners, maintaining strong professional relationships.
- Coordinate the flow of information between attorneys, referral partners, and clients.
- Ensure proper documentation and processing of referral agreements, ensuring compliance with legal and ethical standards.
- Collaborate with intake and case management teams to ensure all referral cases are handled efficiently and effectively.
- Monitor referral case statuses and provide regular updates to referral partners.
- Identify and develop potential new referral sources, contributing to the firm's growth and network.
- Maintain an accurate database of referral partners, case details, and communication logs.
- Prepare and send referral fee distribution reports in coordination with the finance team.
- Assist with client intake as needed, ensuring a seamless transition for referred clients.
- Attend outside events after regular work hours as required.
Qualifications:
- Excellent communication and interpersonal skills, with the ability to manage relationships and interact professionally with attorneys, clients, and referral sources.
- Strong organizational skills and attention to detail, with the ability to handle multiple cases simultaneously.
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- Proficiency in legal software, case management systems, and MS Office Suite.
- Familiarity with personal injury law, legal ethics, and referral fee arrangements is a plus.
- Legal experience is not required, but it is a plus.
Job Type: Full-time
Pay: $21.09 - $22.04 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Performance bonus
Schedule:
- Monday to Friday
- Weekends as needed
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