Help Desk Associate

1 day ago


McLean, United States Pyramid Consulting, Inc Full time

Immediate need for a talented Help Desk Associate. This is a 06+months contract opportunity with long-term potential and is located in McLean, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested.


Job ID:24-53565

Pay Range: $45 - $50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:


  • Key Skills: Microsoft Excel, Data analysis, Risk management/Analysis .
  • Must have 5+ years of experience.
  • Understanding of Enterprise Third Party Risk Management.
  • Analyze Enterprise data to independently extract KRIs and KPIs while summarizing results.
  • Aggregate Enterprise data for periodic reporting, adhoc reports, metric reporting.
  • Draft monthly and quarterly Dashboard materials.
  • Document and track on going Monitoring Activities.
  • Analyzing Program requirements independently to be able to propose solutions, identify impacts, risks and issues.
  • Establish and maintain strong functional relationships with Enterprise partners and stakeholders.
  • At least 8 years using Microsoft Excel (basic formulas such as xlookups/If, Pivot tables, Graphs, data aggregation), Tableau, PowerPoint, SharePoint, Word, Adobe .
  • Experience creating power point presentations.
  • Experience with OneTrust or similar platform.
  • Ability to demonstrate strong initiative.
  • Capable of identifying and resolving data discrepancies independently.
  • Strong verbal and written communication skills.
  • Data Analysis.
  • Data Aggregation.
  • Ability to communicate clearly and effectively to stakeholders.
  • Ability to work & collaborate effectively in a team environment.
  • Ability to prioritize projects.
  • Comments for Suppliers: 3 days/week (Tues-Thurs) in office for the first 3 weeks of hiring. 1 Wednesday /month thereafter.


Our client is a leading Banking and Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.


Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.



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