Director of Project Management

8 hours ago

Chicago, United States Office Revolution Full time

The Director of Project Management at Office Revolution drives the strategic direction and growth of the Project Management Department within the Professional Services division. This leadership role is critical in developing a scalable and repeatable project management framework that will support our continued expansion into new markets.

In addition to guiding the strategic vision, this role emphasizes the empowerment and development of the Project Management team. The Director will foster a high-performance culture, prioritizing mentorship, and professional growth to enhance the capabilities and engagement of all team members. Building a robust pipeline of talent, this role oversees ongoing development and training initiatives to ensure the Project Management function is positioned for long-term success.


Key Responsibilities:

  • Drive team development through structured mentorship, training, and performance management frameworks.
  • Ensure that all project managers consistently deliver excellent customer service, maintaining high standards in client communication, responsiveness, and project execution to foster strong client relationships and trust.
  • Review, establish and implement repeatable project management processes that support rapid scaling and multi-location expansion.
  • Lead strategic initiatives for continuous improvement in project execution and client service delivery.
  • Collaborate with senior leadership on resource planning, talent acquisition, and deployment strategies.
  • Use data analysis to monitor departmental performance, forecast needs, and adjust operational plans proactively.
  • Monitor errors through zero sell report, define actions and training required for corrective action.

Qualifications for Director of Project Management

  • 7+ years of progressive experience in project management, with at least 3 years in a management role.
  • Demonstrated success in building, leading, and mentoring high-performing project management teams, with a focus on professional development and fostering a collaborative team culture.
  • Strong knowledge of project management best practices, with experience overseeing budget management, resource planning, and metrics-driven performance evaluation.
  • Skilled in partnering with senior leadership, sales, and operations teams to align project management initiatives with organizational objectives.
  • A track record of ensuring high-quality client service and satisfaction through continuous improvement in project delivery.
  • Experience implementing change and process improvements, with the ability to adapt quickly in a dynamic, growth-oriented environment.
  • Bachelor’s degree in business, Project Management, Operations, or a related field; PMP or relevant project management certification preferred.
  • Familiarity with project management software and tools, with the ability to evaluate and implement technology solutions that enhance team efficiency.

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