Change Management Consultant

3 weeks ago

Ashburn, United States HRUCKUS Full time

Veteran-Owned Firm Seeking a QA/Change Control Coordinator for a Role in Ashburn, VA


My name is Stephen Hrutka, and I lead a veteran-owned management consulting firm in Washington, DC, focused on Technical/ Cleared Recruiting for the DoD and IC.


HRUCKUS helps other Veteran-Owned businesses recruit for positions across the VA, SBA, HHS, DARPA, and other cutting-edge R&D-related defense agencies.


Our client seeks a QA/Change Control Coordinator with an active clearance to support a Federal customer.


The ideal candidate has 4 years of experience in change management coordination or a related role; a bachelor’s degree in computer science, information systems, or a related field; and knowledge of ITIL principles and certification (e.g., ITIL Foundation).


If you’re interested, I'll gladly provide more details about the role and further discuss your qualifications.


Thanks,

Stephen M Hrutka

Principal Consultant

www.hruckus.com


Executive Summary: HRUCKUS is seeking a QA/Change Control Coordinator for a role in Ashburn, VA.


Position Description: The QA/Change Control Coordinator will work with an enterprise network architecture and engineering team supporting our client’s Federal customer. The QA/Change Control Coordinator supports change management and Quality Assurance tasks related to projects to upgrade and modernize a Wide Area Network (WAN) communications infrastructure, supporting over 1,600 field sites and multiple Program Directorates on the Enterprise Network Architecture and Engineering Support Services (ENAESS) program.


Position Responsibilities:

  • Collaborate with stakeholders to understand and document change requirements, including impact analysis, risk assessment, and change scheduling.
  • Develop and maintain change management artifacts such as change records, change plans, and change implementation schedules.
  • Coordinate change approval meetings with the Technical Review Board (TRB) and Change Control Board (CCB), ensuring all necessary documentation is available for review.
  • Facilitate discussions and provide guidance during change approval meetings to ensure a thorough review of change requests, including consideration of potential impacts and risks.
  • Assist in the identification and mitigation of potential risks and issues associated with changes.
  • Work closely with cross-functional teams to ensure the timely and successful implementation of approved changes.
  • Act as a stakeholder for the configuration and maintenance of change request management within ServiceNow, ensuring that the system supports efficient and effective change management processes.
  • Monitor and report on the status of change requests, providing regular updates to stakeholders and leadership.
  • Continuously improve change management processes and tools by identifying areas for enhancement and implementing best practices.


Eligibility/Clearance Requirements:

  • Must be a U.S. Citizen with an active clearance.
  • Must be able to provide proof of U.S. Citizenship and able to obtain a CBP Full Background Investigation.


Clearance Preference:

  • CBP Full BI - 1st priority
  • Any DHS badge + DoD Top Secret - 2nd choice
  • DoD Top Secret + willingness to get CBP clearance - 3rd choice (it can take 45 days to 6 months to obtain a CBP clearance – work can only begin once the clearance is fully adjudicated)


Position Requirements:

  • Bachelor's degree in computer science, information systems, or a related field.
  • 4 years of experience in change management coordination or a related role.
  • Strong understanding of change management principles, methodologies, and best practices.
  • Familiarity with ServiceNow or other change management tools.
  • Excellent organizational skills with great attention to detail.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Ability to prioritize and manage multiple change requests simultaneously.
  • Knowledge of ITIL principles and certification (e.g., ITIL Foundation) is a plus.

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