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QA / Change Management Consultant
4 months ago
This program requires US Citizenship
Clearance Preference: 1. CBP Full BI - 1st priority 2. Any DHS badge + DoD Top Secret - 2nd choice 3. DoD Top Secret + willingness to get CBP clearance - 3rd choice (it can take 45 days to 6 months to obtain a CBP clearance
work can only begin once the clearance is fully adjudicated)
**Position Responsibilities:**
+ Collaborate with stakeholders to understand and document change requirements, including impact analysis, risk assessment, and change scheduling.
+ Develop and maintain change management artifacts such as change records, change plans, and change implementation schedules.
+ Coordinate change approval meetings with the Technical Review Board (TRB) and Change Control Board (CCB), ensuring all necessary documentation is available for review.
+ Facilitate discussions and provide guidance during change approval meetings to ensure a thorough review of change requests, including consideration of potential impacts and risks.
+ Assist in the identification and mitigation of potential risks and issues associated with changes.
+ Work closely with cross-functional teams to ensure the timely and successful implementation of approved changes.
+ Act as a stakeholder for the configuration and maintenance of change request management within ServiceNow, ensuring that the system supports efficient and effective change management processes.
+ Monitor and report on the status of change requests, providing regular updates to stakeholders and leadership.
+ Continuously improve change management processes and tools by identifying areas for enhancement and implementing best practices.
**Position Requirements:**
+ Bachelor's degree in computer science, information systems, or a related field.
+ 4 years of experience in change management coordination or a related role.
+ Strong understanding of change management principles, methodologies, and best practices.
+ Familiarity with ServiceNow or other change management tools.
+ Excellent organizational skills with great attention to detail.
+ Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
+ Ability to prioritize and manage multiple change requests simultaneously.
+ Knowledge of ITIL principles and certification (e.g., ITIL Foundation) is a plus.
**Position Details:**
+ Pay Rate / Range: $45-$53.12
_The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the positions responsibilities; the candidates experience, education, and skills; location; travel required; and current market conditions._
+ Benefits (Regular, Full Time Employees):
1. Medical, Dental, and Vision offerings
2. Weekly Direct Deposit
3. Paid Holidays and Personal Time Off
4. 401(k) with match
5. Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
6. Pre-Paid Legal and Employee Assistance Programs
7. Northwest Federal Credit Union Membership
8. BB&T @ Work Program
**_ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans_**
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