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Sr. Liability Claims Adjuster

1 month ago

New Haven, United States Connecticut Interlocal Risk Management Agency (CIRMA) Full time

Is your ordinary extraordinary? Then you belong at CIRMA. We are looking for a Senior Liability Claims Adjuster to join our liability team.  You will provide best in class municipal claims handling to CT’s cities and towns, boards of education, and local public agencies.   

Diversity in thought and opportunity. Collaborative culture. Camaraderie and shared responsibility. That’s CIRMA.  Our delivery of innovative, industry-leading  insurance products and services has made CIRMA Connecticut’s number one choice for municipal insurance coverage.  For more than 40 years,  CIRMA has provided an unmatched alternative to the commercial insurance market by focusing on our members’ satisfaction and loss reduction through deep experience in claim and risk management. Our employees’ commitment to excellence drives CIRMA’s success. We, in turn, are committed to theirs.

CIRMA’s mission is to empower our municipalities to better manage risk in an ever-changing environment. We deliver on our promise by empowering our employees  with the ability to thrive in a diverse, equitable and inclusive workplace, where integrity and excellence are valued, providing the freedom to contribute to the Connecticut communities we serve. We remain dedicated to cultivating and promoting an inclusive and diverse environment, where all employees feel fully engaged and included in our business and purpose -  building safer, stronger communities in which we all live, learn, and work.

SOUND GOOD? GREAT. HERE’S WHAT WE’RE LOOKING FOR:

·        Obtain and document material claim facts on assigned claims consistent with CIRMA’s in house liability claims handling procedures.

·        Make timely coverage assessments, and draft appropriate coverage letters to CIRMA policyholders.

·        Conduct thorough, detailed first and third party claim investigations and make liability determinations.   

·        Effective management of a pending case load of varying complexity across several lines of business , including auto liability,  general liability, and professional lines liabiillty, which includes law enforcement, school leaders and public officials liability. 

·        Determine liability by applying municipal statutory legal defenses and immunities.

·        Superior customer service skills and ability to work collaboratively within the organization. 

 

TO BE SUCCESSFUL IN THIS ROLE, YOU’LL NEED TO BRING THE FOLLOWING SKILLS TO THE TABLE:

·        Prior knowledge of auto and general liability, property damage, bodily injury and professional lines insurance coverages.

·        Ability to effectively manage a senior claims desk consisting of complex litigated state and federal claims. 

·        Working knowledge of federal and state court processes and procedures.

·        Proven ability to effectively negotiate claims resulting in  cost-effective resolutions.

·        Participation in virtual and in person claim reviews, settlement conferences and mediations.

·        Excellent oral and written communications skills. Sound decision-making skill set.

·        Ability to present claims at internal roundtable discussions and Advisory Committee meetings.

·        Strong time management skills and timely responses to external communications (phone/email).

 

YOU’LL ALSO NEED THE FOLLOWING ATTRIBUTES:

 

·        5-7 years experience handling high exposure, complex liability claims.   

·        Public entity claims handling experience is a plus.

·        Excellent oral and written communication skills.

  • Analyzing claim documentation and legal filings.
  • Drafting coverage letters.
  • Strategizing early settlement opportunities
  • Strong litigation management skills and ability to direct defense counsel.
  • Virtual and in person attendance at mediations and settlement conferences.
  • Proven track record of negotiation and cost effective settlements.
  • Assessing exposures and adequacy of claim reserves.
  • Reporting severe, high exposure claims to CIRMA’s reinsurer based on applicable Reinsurer Reportable Guidelines. 

 

CIRMA’S PHILOSOPHY IS TO PROVIDE EXEMPLARY COMPENSATION PACKAGES TO ITS EMPLOYEES. WE OFFER COMPETITIVE SALARIES AND COMPREHENSIVE BENEFIT PACKAGES, INCLUDING:

·        Diverse and inclusive culture.

·        Paid health, dental, life, vision and long-term disability insurance plans—some of the most competitive plans in the market.

·        Flexible schedules and healthy work/life balance—these are not just trendy buzz words at CIRMA. 

·        Generous 401 pension plan without employee contributions—we invest in you and your future.

·        Paid vacation and holiday time / Tuition reimbursement / Employer-paid staff develop & training programs—again, we care for and invest in one of our most valuable assets—our employees.

 

Please send your resume and cover letter to HR@ccm-ct.org. EOE.

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