Regional Director of Operations
3 weeks ago
Summary of Job Scope and Expectations:
The Director, Alternate Concepts is responsible for delivering an industry-leading guest experience and operates profitable, clean, guest service-focused restaurants. The Director of Alternate Concepts is responsible for serving as a strategic partner, representing the concepts to develop strategies, programs, and tools to achieve the company’s financial and growth objectives. In addition, this position leads special projects as assigned to successfully achieve their objectives.
This role requires a hybrid work schedule, with a mandatory in-office presence 1 day per week; specific days will be determined based on team needs and can be discussed during the interview process
Essential Functions:
The essential functions in this job description are not all-inclusive of this job’s duties and responsibilities.
- Serves as a strategic partner representing PRG, with direct oversight and development of concept stores including a joint venture. Develops strategies, programs, and tools to achieve the concept’s financial and growth objectives. Responsible for the opening of additional new stores/concepts.
- Develops programs and strategies to enhance guest experience and develop greater brand loyalty and frequency.
- Assists in the development of annual plans designed to increase new guest visits, existing guest frequency, and store-level SSS and SST for each concept.
- Develops programs and strategies to improve restaurant operations and profitability.
- Performs analysis of the competitive environment to determine how the business benchmarks against the competition locally in product, price, promotion, brand loyalty, etc. Researches culinary and marketing trends across a broad spectrum of competitors, visiting other restaurants and attending conferences to identify current and future quick service and casual dining trends.
- Will have people management oversight in the future. Will be responsible for coaching and developing their performance to support achievement of the company’s growth goals.
- Leads special projects as assigned to successfully achieve their objectives.
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