CRM Project Manager
2 days ago
We are seeking a highly motivated and experienced Senior CRM Project Manager to join our client's dynamic team. In this role, you will be responsible for the day-to-day management and oversight of medium-high complex brand CRM engagements.
Key Responsibilities:
- Develop and execute comprehensive project plans, including timelines, resource allocation, and risk management strategies.
- Conduct regular status meetings, track project progress, and communicate effectively with all stakeholders.
- Collaborate with cross-functional teams and external agencies to ensure seamless project execution.
- Proactively monitor campaign performance, identify optimization opportunities, and implement strategies to improve results.
- Maintain meticulous project documentation, including timelines, checklists, and status reports.
- Identify and mitigate potential risks, proactively addressing issues to ensure timely delivery.
- Develop and implement efficient processes to streamline project workflows and improve overall efficiency.
- Prepare detailed campaign audits and performance reports, analyzing key metrics and identifying areas for improvement.
- Foster strong relationships with cross-functional teams and external partners to facilitate effective collaboration.
- Participate in strategic planning sessions with brands and agency partners, aligning project goals with broader business objectives.
- Communicate effectively with stakeholders at all levels, providing clear and concise updates.
Requirements:
- MUST be able to work hybrid in Mettawa, IL
- Bachelor’s Degree in Business or Marketing or equivalent experience
- 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience
- Minimum of 3 years of hands-on work experience in client service, account or response management discipline
- Digital marketing or interactive agency experience is a plus
If this sounds like a great fit, please send your resume to careers@arrowmac.com
For more information about Arrowmac and all of our jobs, please visit www.arrowmac.com
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