CRM Project Manager

2 days ago


Lake County, United States Arrowmac Full time

We are seeking a highly motivated and experienced Senior CRM Project Manager to join our client's dynamic team. In this role, you will be responsible for the day-to-day management and oversight of medium-high complex brand CRM engagements.



Key Responsibilities:


  • Develop and execute comprehensive project plans, including timelines, resource allocation, and risk management strategies.
  • Conduct regular status meetings, track project progress, and communicate effectively with all stakeholders.
  • Collaborate with cross-functional teams and external agencies to ensure seamless project execution.
  • Proactively monitor campaign performance, identify optimization opportunities, and implement strategies to improve results.
  • Maintain meticulous project documentation, including timelines, checklists, and status reports.
  • Identify and mitigate potential risks, proactively addressing issues to ensure timely delivery.
  • Develop and implement efficient processes to streamline project workflows and improve overall efficiency.
  • Prepare detailed campaign audits and performance reports, analyzing key metrics and identifying areas for improvement.
  • Foster strong relationships with cross-functional teams and external partners to facilitate effective collaboration.
  • Participate in strategic planning sessions with brands and agency partners, aligning project goals with broader business objectives.
  • Communicate effectively with stakeholders at all levels, providing clear and concise updates.



Requirements:


  • MUST be able to work hybrid in Mettawa, IL
  • Bachelor’s Degree in Business or Marketing or equivalent experience
  • 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience
  • Minimum of 3 years of hands-on work experience in client service, account or response management discipline
  • Digital marketing or interactive agency experience is a plus



If this sounds like a great fit, please send your resume to careers@arrowmac.com

For more information about Arrowmac and all of our jobs, please visit www.arrowmac.com



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