Senior Technical Support Assistant

2 months ago


Phoenix, United States Pyramid Consulting, Inc Full time

Immediate need for a talented Senior Technical Support Assistant. This is a 06+ Months Contract opportunity with long-term potential and is located in Phoenix AZ(Onsite). Please review the job description below and contact me ASAP if you are interested.


Job ID:24-50434


Pay Range: $35 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).


Key Requirements and Technology Experience:


  • Skills-TECHNICAL SUPPORT ASSISTANT" OR LINUX OR "WINDOWS OS" OR "SETUP LINUX" OR "SETUP WINDOWS OS" OR TROUBLESHOOTING OR "PRINTING PROCESS SETUP" OR POWERSHELL OR "MONITORS PROBLEM" OR MODIFICATION.
  • (4-6 years experience) Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
  • Responds to telephone calls, email and personnel requests for technical support.
  • Documents, tracks, and monitors the problem to ensure a timely resolution.
  • May require an associate's degree in a related area and related experience and able to show proven capabilities in the field or in a related area.
  • Familiar with a variety of the field's concepts, practices, and procedures.
  • Relies on experience and judgment to plan and accomplish goals.
  • Performs a variety of complicated tasks.
  • May lead and direct the work of others.
  • Typically reports to a supervisor or manager.
  • A wide degree of creativity and latitude is expected.


Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.


Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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