Operations Coordinator

3 weeks ago

Miami, United States Luminaire Full time

Position: 


Operations Coordinator (Miami)


Department: 


Operations 


Reports To: 


Showroom Manager 


ESSENTIAL DUTIES & RESPONSIBILITIES:  


  • Assist with Correspondence between sales team and their clients.
  • Ensure daily communication with showroom management and sales team on deliveries
  • Monitor customer accounts and collect balances. 
  • Work with the company warehouse to schedule deliveries. 
  • Schedule PUPS/ Transfers and work with Miami Warehouse, 
  • Schedule showroom deliveries
  • Process and apply clients balance payment in Luminaire System 
  • Update client files as needed. 
  • Upload any necessary documents to LIS. 
  • Run Delivery Forecast Reports to update sales Team
  • Ensure local inventories are maintained and discrepancies are reported immediately. 
  • Apply trade discounts, adjust S&H as needed to quote and invoices. 
  • Communicate with Purchasing for updates on PO’s and Containers, 
  • Expedite requests for rush orders and other sales orders and supporting as needed. 
  • Process bank deposits for Showroom 
  • Maintain Pretty Cash Report and Cash Box 
  • Run End of the Day (EOD) reports. 
  • Assist Showroom Manager and sales staff and daily operations as needed..
  • Ensure all showroom product is tagged with proper product information
  • The candidate needs to have transportation available to commute between Design District and Coral Gables, as the role requires working at both locations on different days.
  • Other duties as assigned.


QUALIFICATIONS: 


  • Bachelor’s degree (BA) with five years or more related experience in retail operations, or equivalent combination of education and experience. 
  • Strong understanding of Logistics and operating systems, including CRM. 


SKILLS: 


  • Strong time management , prioritization, and multi tasking skills
  • Strong organizational skills. 
  • Strong communications skills 
  • Ambitious and driven personality with a hunger for success. 
  • Relevant computer and software proficiency. 
  • Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. 
  • Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. 
  • Writes clearly and informatively. 
  • Strong problem solving skills


 

ABOUT THE COMPANY: 


Luminaire has been a pioneering force in the design world since 1974, during which time it has reshaped the idea of what a design store can be. It is a resource focused on creating environments that affect people’s lives. The component parts of this unifying philosophy – the necessity of design education, the desire for limitless inspiration and the requirement for impeccably detailed execution – affect every item in our collection and reflect our dedication to make good design accessible to all. With locations in the Miami Design District, Coral Gables, Florida, Chicago, Illinois, West Hollywood, CA and San Francisco, CA. 


 

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