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Process Engineer

2 months ago

Harrisburg, United States Software Technology Inc. Full time

Position Title: Process Engineer

Location: Harrisburg, PA 17120

Duration: Long Term

MOI: Round 1 virtual via Teams, then Round 2 in-person


Position Description:

  • This is a position as a process engineer supporting all lines of service within the Commonwealth of PA’s Office of Administration – Office of Information Technology Bureau of Solutions Management (OA-OIT BSM) that are related to delivery of mobile solutions.
  • The selected candidate will work with the enterprise architect, agency’s development teams, program delivery areas, and business partners to develop, document, communicate, and support lines of service, delivery of products and functionality, define Azure design patterns, and support holistic and dependable delivery of mobile solutions for all teams that build mobile applications within OA-OIT BSM.
  • The subject areas will include reviews and updates to all mobile platforms within OA-OIT BSM’s platform.
  • Based on iterative evaluations, the selected candidate will develop designs, proposals, prototypes, and other artifacts to support the enterprise vision and implement the strategy plan for the enterprise mobile platform to meet existing and future needs.
  • Architecture will define efficient functionality delivery, data reliability, and engaging customer experiences.


Skills and Experience:

Required

  • Knowledge of digital accessibility and disability inclusion
  • Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)
  • Knowledge of the Plain Writing Act of 2010 and other regulations related to content accessibility
  • Knowledge of WCAG 2.1 AA requirements related to content authoring and production
  • Knowledge of web technologies (e.g., HTML, CSS, JavaScript)

Required – 5+ years

  • Experience working with development teams
  • Experience testing and supporting responsive design web applications
  • Experience testing and supporting Cloud hosted technology services
  • Experience testing and supporting mobile applications
  • Experience testing and supporting web services
  • Experience in authoring system and technical documentation, diagrams, and other artifacts in support of customer service and delivery of technology solutions

Required – 3+ years

  • Experience in development and delivery of training content and materials
  • Experience in production support operations including triage, root cause analysis, and communications

Preferred – 1+ years

  • Experience creating accessible content using plain language and clear and structured content, and providing alternatives as needed
  • Experience creating content that reflects diversity and inclusion
  • Experience using accessibility evaluation tools and frameworks (e.g., WAVE, Developer Tools, Accessibility Inspector)
  • Experience using assistive technologies (e.g., VoiceOver, JAWS, Dragon Naturally Speaking, ZoomText)