Facilities Reliability Group Technician

4 months ago


Lebanon, United States The Intersect Group Full time

The Intersect Group is hiring for a Facilities Reliability Technician in the Lebanon, OH area. You will be responsible for the continuous remote monitoring of site conditions and triaging incoming alarms and incident alerts to establish a standardized response to critical issues across the portfolio. You will also provide both reactive and pro-active assistance to all operational facilities teams within the client's portfolio. Candidates should possess demonstrated experience supporting Data Center environments, as well as knowledge of Building Maintenance Systems & Electrical Power Monitoring Systems.


Essential Functions:

  • Assist in the strategic direction for facilities operations.
  • Ensure all safety procedures are followed. Assist in development of training programs to increase team technical capabilities.
  • Be part of a 24/7/365 team to monitor and assist sites with incident response and management. The FRG Technicians will assist in the incident management team's operational aspects in a way which protects, maintains, and improves the value of the data centers.
  • Assist in site incident investigation by utilizing structured problem solving to identify root cause of failures.
  • Demonstrate the ability to self-start, be responsive, and be creative when finding solutions.
  • Identify opportunities to improve quality, customer service and cost performance, and assist in the execution of approved plans.
  • Assist in the creation of reports and presentations for senior management.
  • Assist Management to ensure optimal roll out and training in standard tools, processes, and systems where possible.
  • Help create and implement BMS/EPMS training to include mechanical plant management, utilization validation, and report/trend generation.
  • To develop and maintain a good working relationship across all levels in the organization, being an ally to all.
  • Manage multiple project deliverables, requirements, and navigate complex situations.
  • Ability to prioritize and manage resources under high pressure
  • Assist in FRG led Root Cause Analysis.


Minimum Requirements:

  • High School diploma required.
  • Be able to work different shifts within 24/7/365 coverage strategy.
  • Proven record of accomplishment for cultivating strong relationships with internal stakeholders, vendors, or customers.
  • Excellent communication skills, teamwork, organizational and problem-solving skills.
  • Proficient with Microsoft Office Suite and project management software.
  • Demonstrated understanding of engineering documentation, electrical diagrams, and standard operating procedures.
  • Multilingual is a plus.


Experience/Skills:

  • Three to five (3-5) years of data center experience preferred.


Education:

  • Bachelor's degree in electrical, Mechanical, or other related engineering degrees preferred.


Work environment:

  • Fast paced environment
  • 12 hour shifts



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