Systems and Reporting Analyst

1 week ago


Chicago, United States Armstrong Teasdale Full time

Armstrong Teasdale is seeking a Systems and Reporting Analyst to join in any of our offices across the country.


Systems and Reporting Analyst

The Systems and Reporting Analyst is tasked with examining and organizing the relationships between people, technology, reporting, processes and business operations in order to help the Firm operate more effectively and better serve their clients, staff and bottom line.


Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Participates in process improvement initiatives, including determining the business activities that drive results; works cross-functionally to improve operations
  2. Evaluates computer systems and reporting to explore opportunities to improve effectiveness and efficiency; Uses industry standards and practices to recommend upgrades and enhancements to current systems
  3. Gathers feedback from managers and end-users, analyzes system performance, identifies system problems and solutions, implements technical training and manages technology developments
  4. Performs system tests and collaborates with the IT Department to resolve issues and errors
  5. Assists the IT department in deploying software upgrades
  6. Drafts informational materials and graphics to explain systems issues to managers and users
  7. Organizes and gathers procedural information, introducing new procedures, policies and systems and advises on operational matters
  8. Data organization, reporting and analysis
  9. Designs, develops and optimizes reporting from existing systems and ensures reporting accuracy


Competencies:

  • Decision Making – identifies issues and provides suggestions to day-to-day problems; prioritizes and effectively completes daily tasks
  • Communication – shares information by using data and information to support an argument or point of view; keeps team informed about progress and problems; avoids surprises; understands the appropriate level of confidentiality required
  • Leadership – gives positive and constructive feedback to peers; trains new employees; finds solutions to a problem; works autonomously; is motivated to anticipate future business needs
  • Continuous Learning – identifies self-training needs and opportunities; positively accepts changes
  • Teamwork – actively participates in the team and can provide feedback and solutions; listens and responds constructively to others' concerns
  • Alignment to Values – consistently demonstrates the Firm's values and offers constructive feedback to team members regarding the values; strives to learn more and participate in diversity and inclusion efforts; demonstrates respect by understanding and providing support


Required Education: Bachelor's degree

Preferred Education: Bachelor's degree in Management Information Systems, Accounting, Finance or related field

Required Licenses and/or Certifications: N/A

Required Experience: 2-3 years of information systems experience; 1-3 years of experience with advanced Excel proficiency; 2-3 years of experience with knowledge of extracting data using SQL language and SSRS, Law Firm experience

Preferred Experience: 3-5 years of information systems experience; Aderant Legal Billing Software; ARCS Collections Software; Legal / Professional Services

Supervisory Responsibilities: N/A



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