Customer Care Representative

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Franklin, United States LHH Full time

Customer Care Representative


LHH is actively hiring several Customer Care Representatives for a growing Non-Profit organization located in Franklin, TN The ideal candidate has at least 1 year of high-volume call experience and has a passion for helping others. These are contract-to-hire opportunities, and our client is looking to interview this week Must be local to the Middle TN area.


Responsibilities:

  • Process roughly 30+ inbound and outbound calls daily
  • Assist the Donor Relations department with fundraising initiatives
  • Utilize Salesforce to update customer accounts and log all communications
  • Track data via MS Excel and assist with reporting efforts
  • Additional duties/projects as needed


Qualifications:

  • 1+ year of Customer Service within a Call Center environment required
  • HS Diploma required, Bachelor's Degree preferred
  • Proficiency with MS Office Suite required, Salesforce highly preferred
  • Must have a passion for helping others
  • Must have strong customer service and analytical skills


Pay Range: $19-22/HR, depending on experience

Job Type: contract-to-hire

Worksite Type: 100% in-office


Benefit offerings include PTO, medical, dental, vision, life insurance, short-term disability, and 401K plan. Provides employees the flexibility to choose the type of coverage that meets their individual needs.


If you meet the qualifications above and this sounds like a role for you, apply today Not quite what you're looking for? Check out the LHH website for more opportunities in your area



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