Sales Support Specialist

1 month ago

Gilbert, United States SupplyOne, Inc. Full time

Overview:

The Sales Support Specialist provides a consistent, high-quality support experience and models exceptional service to build strong partnerships by putting customers and sales team success first. This role serves as the main liaison and communication link between customers, sales, and operations, proactively handling order management, sales support, problem-solving, and providing essential information for internal and external stakeholders.

The Sales Support Specialist is a valued team member working closely with the sales team, championing SupplyOne values, services, and product offerings to ensure complete, tailored solutions that meet and exceed sales goals.


Key Duties and Accountabilities

  • Process and confirm orders or identify what needs to be ordered, on the day they are received.
  • Generate standard quotes within 24-48 hours of receipt.
  • Respond to calls by the 3rd ring and reply to all emails by the end of each day.
  • Build, maintain, and update price lists to protect and uphold GP margins.
  • Develop accurate specs and inventory items within 24-48 hours.
  • Resolve customer issues promptly and escalate as necessary for timely and effective resolution.
  • Monitor customer min/max levels, open orders, back orders, and inventory, alerting customers to changes to deliver in full, on time, and in spec (DIFOTIS).
  • Use independent judgment and decision-making skills frequently to meet quality and performance standards.
  • Act as the point of contact and liaison with sales, purchasing, design, manufacturing, and shipping departments.


Essential Functions

  • Prepare proposals and various sales correspondence.
  • Facilitate new item setup, including tapoffs, proof approvals, etc.
  • Maintain detailed customer records and transaction histories.
  • Monitor and assist with resolving slow-payment issues.
  • Support sales team in managing slow-moving inventory.
  • Expedite materials based on customer demand and sales requests.


Educational/Training Requirements/Experience

  • High School diploma/GED required; relevant certifications or coursework a plus.
  • Experience in sales support or customer service preferred.
  • Experience in an inside sales or order management role is advantageous.


Minimum Skills, Knowledge & Ability Requirements

  • Strong organizational skills and ability to prioritize tasks effectively.
  • Demonstrated initiative in professional growth and learning.
  • Basic arithmetic skills, including gross profit calculations.
  • High attention to detail and accuracy.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
  • Excellent communication skills, both written and verbal.
  • Consistent attendance and punctuality.

  • Sales and Marketing Specialist Role

    6 days ago

    Gilbert, Arizona, United States Infiniti HR Full time

    About the JobWe are currently hiring a Sales and Marketing Specialist to join our team at Infiniti HR in Scottsdale, AZ.This is an exciting opportunity for a driven individual to take on a key role in growing our national alliance sales office. The successful candidate will be responsible for developing and implementing sales strategies, managing day-to-day...

  • Retail Sales Specialist

    1 week ago

    Gilbert, United States Vivid Racing Full time

    Vivid Racing is looking for an industry professional in the aftermarket automotive space to join our Retail Sales Team. This position is highly focused around internet sales and vehicle segment growth online. Retail sales is done by supporting customers via inbound phone calls, emails, and live chats. To help grow into specific vehicle segments, Team Members...

  • Retail Sales Specialist

    1 week ago

    Gilbert, United States Vivid Racing Full time

    Vivid Racing is looking for an industry professional in the aftermarket automotive space to join our Retail Sales Team. This position is highly focused around internet sales and vehicle segment growth online. Retail sales is done by supporting customers via inbound phone calls, emails, and live chats. To help grow into specific vehicle segments, Team Members...

  • Development and Sales Specialist

    4 weeks ago

    Gilbert, Arizona, United States Reece Group Full time

    About UsReece Group is a leading global company that prioritizes its purpose and values in every aspect of our business. We strive to build long-term careers for our team members and support essential industries that contribute to the well-being of society.Job DescriptionThe Development and Sales Specialist plays a pivotal role in growing our sales...

  • Outlet Sales Specialist

    2 months ago

    Gilbert, United States Bob's Discount Furniture Full time

    Retail Outlet Experience SpecialistsFull-Time and Part-Time Career OpportunitiesAt Bob's Discount Furniture, we love what we do, we have fun and it shows in our expansive growth! Using a low pressure, honest and consultative approach, our Retail Outlet Experience Specialists exceed customer expectations by offering beautiful home furnishing solutions at...

  • Retail Audio Sales Specialist

    2 weeks ago

    Gilbert, Arizona, United States Acosta Group Full time

    Dynamic Sales RoleWe are seeking an enthusiastic and skilled Retail Audio Sales Specialist to join our team at Best Buy in Gilbert, AZ. As a key representative of Sonos, you will be responsible for showcasing our amazing audio products and delivering exceptional customer experiences.About the RoleThis is a seasonal part-time position, requiring 12 hours of...

  • Sales Floor Support

    3 weeks ago

    Gilbert, Arizona, United States Total Wine & More Full time

    About the Job">We are seeking a reliable and organized Sales Floor Support team member to join our team. As a Sales Floor Support, you will assist with daily tasks such as processing transactions, stocking shelves, and maintaining store safety and cleanliness standards.">Key Responsibilities">">Process transactions accurately and efficiently, including...

  • Sales and Support Professional

    5 days ago

    Gilbert, Arizona, United States Sam's Club Full time

    About the Job">As a Sales and Support Professional at Sam's Club, you will play a critical role in delivering an exceptional shopping experience to our members. Your primary responsibilities will include assisting customers with purchasing decisions, processing transactions, and maintaining a clean and organized store environment.

  • Deposit Operations Support Specialist

    4 weeks ago

    Gilbert, United States Western Alliance Bank Full time

    As a Deposit Operations Support Specialist, you will be supporting our Bank Operations and other areas of the bank by providing an array of back office operational support duties. You will be responsible for ensuring that your assigned operational fu Operations, Support Specialist, Deposit, Support, Operation, Specialist, Manufacturing

  • Behavioral Support Specialist

    7 days ago

    Gilbert, Arizona, United States Blue Balloon ABA Full time

    Become a Behavioral Support Specialist with Blue Balloon ABAWe are looking for an empathetic and skilled Behavioral Support Specialist to provide intensive one-on-one therapy to children with autism in Gilbert, AZ. Your passion for helping others will shine through as you empower young minds to reach their full potential.About the Role:Deliver comprehensive...

  • Educational Support Specialist

    2 weeks ago

    Gilbert, Arizona, United States Gilbert Unified Schools AZ Full time

    Job OverviewIn the Gilbert Unified Schools AZ, we are seeking a dedicated Educational Support Specialist to join our team. This role plays a vital part in supporting students with special needs, ensuring they receive the care and education required to thrive.

  • Autism Support Specialist

    3 weeks ago

    Gilbert, Arizona, United States Developmental and Educational Psychological Svcs Full time

    Job OverviewDevelopmental and Educational Psychological Svcs (DEPS) prioritizes family-centered care that focuses on each patient's success. Our team uses a child-led approach to support a positive learning environment.We are seeking creative professionals to join our team. As an Autism Support Specialist, you will support Board-Certified Behavior Analysts...

  • Cashier Support Specialist

    6 days ago

    Gilbert, Arizona, United States Costco Full time

    We're currently seeking Retail Sales Assistants to join our warehouse team at Costco. In this exciting role, you'll have the opportunity to develop valuable skills and experience in a fast-paced retail environment.About This JobAs a Retail Sales Assistant, your primary responsibilities will include:Packaging member purchases efficiently and...

  • Paraprofessional Support Specialist

    2 weeks ago

    Gilbert, Arizona, United States Gilbert Unified Schools AZ Full time

    Overcome the challenges of supporting students with special needs in a collaborative and dynamic environment at Gilbert Unified Schools AZ.Do you have a passion for making a positive impact on the lives of children? As a Paraprofessional Support Specialist, you will play a vital role in ensuring that our students receive the support they need to succeed.The...

  • Sales Floor Support Associate

    5 days ago

    Gilbert, Arizona, United States Costco Full time

    Company OverviewCostco Wholesale Corp. is a leading membership-based retailer offering a wide range of products and services to its members.Job DescriptionWe are seeking a highly motivated and detail-oriented Sales Floor Support Associate to join our team at Costco's Arizona Avenue location. As a key member of our sales floor team, you will be responsible...

  • Healthcare Support Specialist

    2 weeks ago

    Gilbert, Arizona, United States One Medical Full time

    About the OpportunityWe are seeking a Healthcare Support Specialist - Float, also known as a Flex One Medical Lab Services Specialist/ Member Support Specialist, to join our team. This role will provide an exceptional experience for our patients by offering venipuncture services, clinical support, and administrative tasks.This is a full-time position with 40...

  • Support Specialist for Special Education

    3 weeks ago

    Gilbert, Arizona, United States Gilbert Unified Schools AZ Full time

    About the RoleWe are seeking a dedicated and compassionate Support Specialist to join our team at Gilbert Unified Schools AZ. In this role, you will play a vital part in supporting students with special needs, providing essential assistance to teachers and therapists, and contributing to a positive learning environment.

  • Caregiver Support Specialist

    3 weeks ago

    Gilbert, Arizona, United States A New Horizon Full time

    Job OverviewA New Horizon LLC. is seeking compassionate Caregiver Support Specialists to provide care to adults with disabilities in the East Valley, including Mesa and Gilbert.This role involves providing assistance with daily tasks, Habilitation Goals, and other essential activities to help individuals live their best life.ResponsibilitiesAssisting with...

  • Support Specialist for Adults with Disabilities

    3 weeks ago

    Gilbert, Arizona, United States A New Horizon Full time

    We are seeking dedicated and compassionate Support Specialists to provide care to adults with disabilities in the East Valley, including Mesa and Gilbert. This is a unique opportunity to make a positive impact in the lives of our clients while working in a relaxed routine environment. Punctuality is essential as our clients thrive on...

  • Sales Associate Specialist

    2 weeks ago

    Gilbert, Arizona, United States Lovesac Full time

    Company Overview:Lovesac is a young-at-heart, fast-growing furniture company dedicated to providing Total ComfortTM solutions for its customers. Our mission, Designed for Life, aims to create adaptable, washable, expandable, and sustainable furniture that can evolve with individuals throughout their lives.Salary:$15.79 - $16.25 per hourJob Description:We are...