ServiceNow Architect

2 months ago


Leesburg, United States Micasa Global Full time

Role::ServiceNow Architect

Location::Leesburg, VA (2- days Hybrid onsite)

Open for USC & GC only

Full time Employment


Responsibilities:

  • Provide technical oversite across a portfolio of ServiceNow projects. Participate in internal and customer meetings assisting with the ongoing evolution of ServiceNow offerings as well as business development and capture related efforts. Provide leadership with the ongoing development of policies and procedures for the purpose of consistent product delivery in a ServiceNow environment. Rapidly prototype new solutions in collaboration with team members, SME’s, and leadership. Expert, hands-on knowledge of the ServiceNow platform with extensive experience with recent ServiceNow releases. Experience designing and implementing ServiceNow application using ServiceNow App Engine. Hands-on experience creating and managing business rules, UI actions, workflows, reports, dashboards, and user portals. Expert knowledge of Integration/Automation Hub using pre-built and custom-built Spokes. Experience developing and deploying custom ServiceNow applications within a single instance or across multiple instances. Knowledge of data modeling and database management principles. Ability to gather business requirements and define tasks required for developing and maintaining ServiceNow applications throughout their lifecycles. Adept at working with business development team members in an effort to support business development and capture efforts to close ServiceNow deals with clients. Grow the ServiceNow practice while providing mentorship and guidance to direct and indirect reports within the practice. Work with Agile teams and methodologies in a virtual environment.


Required Qualifications:

  • BS/BA in related field This position requires
  • Ten (10) or more years’ work experience
  • Seven (7) or more years’ experience in the administration, configuration, or implementation of the ServiceNow platform or applications.
  • Demonstrated experience in implementation and deployment of different ServiceNow modules like Agile DevSecOps, WSD, ITOM techniques in a client environment.
  • Possesses experience in PaaS/SaaS platforms (Instance and Organizational setup strategy, security strategy, reusable components strategy, migration strategy, information architecture strategy).
  • Demonstrated experience with ServiceNow platform capabilities in a client environment.
  • Demonstrated experience with the ServiceNow Business Rules and the scripting aspects of the ServiceNow Platform.
  • Experience in ServiceNow application implementation and deployment
  • Ability obtain and maintain a US Government Public Trust clearance


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