Operations Manager

1 month ago

Tyler, United States GDC Industrial, Inc * Full time

Industrial Construction Operational managers plan, direct and coordinate the field operations and business development of an organization or division. The operational manager is responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies.

Main Job Tasks and Responsibilities

• Lead Project Management Team – Coordinate, manage and monitor the workings of department(s) in the organization. Motivate personnel • Promote the company • Focus on obtaining and constructing projects in the $50 thousand to $10 million range targeting primarily industrial markets.

• Sales, Marketing and Customer Service - Plan and support sales and marketing activities. Market, cultivate, and develop new customers and project leads. Maintain positive working relationships with end users, business owners, contractors, consultants, vendors and partners. Generate preliminary assessments, technical solutions, fee proposals, presentations, studies, and general support.

• Financial - Review project financial statements, sales and activity reports, KPIs and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well-being of the company.

• Best Practices - Promote processes and policies in support of organizational goals. Formulate and propose departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.

• Production - Coordinate and monitor the work of divisional staff involved in marketing, production, pricing and completion of goods and/or services. Monitor performance and implement improvements. Ensure quality of products/services. Manage quality and quantity of employee productivity. Provide technical support where necessary.

• Communication - Monitor, manage and improve the efficiency of communication between/with the Owner, Engineer, General Contractor, Architect, and employees, and represent GDC properly in outside meetings. Informs internal and external customers of new offerings and upgrades. Facilitate coordination and communication between support functions.

• Strategic Input - Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

• Safety – Promote an environment of safety and safe practices. Ensure all employees and processes remain compliant with company safety policies, OSHA and other governmental regulations.

• Oversight - Ensure that all construction projects in progress are completed on schedule and within budget. Stay in constant communication with project managers, ready to address any arising challenges. A construction operational manager also serves as a link between project managers and the company.

• Manage Projects – Possess skills and performance of Project Manager per GDC’s PM Job Description.

• Risk Management – Review Customer contracts, requests, T&C’s, and etc. to validate their alignment with GDC policies and terms.


Education and Experience

• College degree in business administration, management, industrial technology, industrial engineering or commerce is required. Actual job history may be substituted for academics in some cases if directly related.

• Knowledge and experience in organizational effectiveness and operations management.

• Knowledge of business and management principles and practices.

• Knowledge of Industrial Construction project management principles and practices.

• Knowledge of business financial and accounting principles and practices.

• Knowledge of human resource principles and practices

• Knowledge of Industrial Construction bidding, contracts, and project management.

• Working knowledge of Microsoft Office - Word, Excel, PowerPoint, and Outlook required.

• Advanced estimating skills for appropriate division(s).


Key Competencies

• critical thinking and problem-solving skills

• planning and organizing

• decision-making

• communication skills

• persuasiveness

• influencing and leading

• delegation

• team work

• negotiation

• conflict management

• adaptability

• stress tolerance

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