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Senior Director, Proposals Management

2 months ago

Bethesda, United States HMSHost Full time

Purpose:

The Senior Director, Proposals Management & Creative Services is accountable for directing the design strategy and facilitation of business development proposals and creative services in support of the overall business development strategy.


Essential Functions:

  • Directs design strategy and best practices for business development proposals and creative services; makes strategic decisions on the approach to presenting content from Design & Construction, Restaurant Development, Finance, Marketing, and Operations
  • Leads a team responsible for writing, designing, and managing various B2B projects, including lease extension presentations, proposals, oral presentations, and conference exhibits; manages the proposal process in response to RFPs and RFEIs
  • Manages large and complex proposal projects, with multiple sub-projects, requiring senior level oversight and extensive executive communications
  • Defines the functional requirements needed to develop proposals by assessing, writing, researching, designing, packaging, and conducting quality assurance before delivering a world-class proposal
  • Plans and manages projects, including defining objectives, methods, timetables, and budget
  • Manages in-house and external resources to meet creative services needs on-time and within budget, ensuring high quality standards while meeting strict deadlines
  • Assists in the development and generation of themes and discriminators for the response framework that align with the win strategy established by the VP Business Development; participates actively in proposal reviews and debriefs
  • Leads digital content initiatives; ensures on trend, high-quality creative images represent the company in B2B communications and customer-facing applications including the corporate website, digital ordering devices, and menu boards
  • Oversees print production, graphic art, desktop publishing, photography, and videography
  • Establishes organizational protocols or systems to identify customer issues, trends, opportunities, and effectively integrates them into strategy
  • Selects and implements organizational and process tools to increase efficiencies with project management and asset management
  • Oversees corporate digital library, maintains photographs, logos, graphics, and brand descriptions for use across the company


Interdependencies: Design & Construction, Portfolio & Concept Development, Communications & Marketing, Operations, Finance, Legal, Strategic Alliances


Reporting Relationship: Reports to the SVP Business Development, Retail



Minimum Qualifications, Knowledge, Skills, and Work Environment:

Education and Experience:

  • The combination of education and professional experience must exceed 10 years:
  • In a leadership role: Requires 5 years of experience leading a senior level team of creative professionals engaged in proposal/project management in business development
  • In a technical role: Requires 10 years of experience engaged in developing and delivering proposal management and creative content
  • A bachelor’s degree in a program related to the functional area can count for 3 of the ten-year requirement
  • An MBA or a master’s level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement
  • In the industry: 3-5 years of Airport F&B and/or Retail experience

Specialized Training:

  • Training that leads to an in-depth understanding of the creative process and proposal/project management in business development
  • Training that leads to demonstrated expertise in MS Project, Adobe InDesign, Adobe Creative suite applications
  • Training that leads to demonstrated expertise of presentation creation in PowerPoint/KeyNote/Prezi
  • Training that leads to demonstrated experience with photographic art direction; photography skills preferred

Specialized Skillset/Competencies/Traits

  • Advanced business acumen and also has the strategic mindset required to understand the long-term implications of proposal management decisions and to advance the organization’s goals
  • Demonstrated history of anticipating the needs of the business and complex stakeholders, the employee population, and individual circumstances
  • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
  • Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results



Travel/Location:

  • This position is based at the F&B Center of Excellence in Bethesda, MD
  • Requires 20% travel to airport locations