Technical Support Analyst

3 weeks ago


Lake Forest, United States Robert Half Full time

Technical Support Analyst will be responsible for troubleshooting software applications, helping with licensing, supporting end-user requests through ticketing, email and chat systems and more.



Position: Technical Support Analyst

Location: Foothill Ranch, CA

Pay Rate: $25-26/hr.

Salary: $52K upon conversion

Start: ASAP

Hours: 40 hrs/wk; M-F; Standard Shift

Duration: 3 mo. Contract-to-Hire (Fulltime Need)

Team: 2 Customer Support / IT Technicians, Customer Support Manager, Chief Product Officer

Interview: 2 Video Interviews > Start



Must-haves

  • Strong Customer Service Background
  • Ticketing experience
  • Active Directory
  • Windows 10 and 11
  • Desktop Application troubleshooting
  • Cloud based licensing experience
  • Experience working with Virtual Machines



What are the day-to-day responsibilities?

  • 2-3 years of Customer Service experience working in an IT Technical Support position for all operating systems
  • Client provides their end users with a Desktop Structural Engineering Software
  • Assists clients end users with desktop installations, set up issues and errors (will have instructions and template on how to troubleshoot)
  • Working on the installation of the software - testing product installs
  • Supporting end users with converting licenses to subscriptions
  • Working side by side with two other techs
  • Workload: 2-12 phone calls daily, handling 50+ tickets a week


  • Lake Forest, Illinois, United States Northwestern Memorial Healthcare Full time

    Job Description The Associate Desktop Support Analyst reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Associate Desktop Support Analyst possesses a basic...

  • Finance Analyst

    4 hours ago


    Lake Forest, United States Pactiv Evergreen, Inc. Full time

    This Position is for Pactiv Evergreen Inc. Job Description: As a valued member of the Finance organization and reporting to a Commercial Finance Manager (or higher), your technical and analytical expertise will support one of Pactiv Evergreen's 3 Bus Finance Analyst, Finance Manager, Analyst, Finance, Manufacturing, Banking


  • Lake Forest, United States Precise Solutions Full time

    Job DescriptionJob DescriptionAt Precise Solutions, we are looking for top talent consultants to bring on as employees of our organization and service our clients in the various Life Sciences Industries.  We are much more than a consulting firm! Precise Solutions provides competitive compensation packages with great salaries, benefits, health insurance,...


  • Lake Bluff, United States Northwestern Memorial Healthcare Full time

    Job Description You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.The Associate Desktop Support Analyst reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures,...


  • Lake Forest, United States Precise Solutions Full time

    Job DescriptionJob DescriptionAt Precise Solutions, we are looking for top talent consultants to bring on as employees of our organization and service our clients in the various Life Sciences Industries.  We are much more than a consulting firm! Precise Solutions provides competitive compensation packages with great salaries, benefits, health insurance,...


  • Lake Forest, United States Herbalife Nutrition Full time

    The Sr. Financial Analyst will work onsite at our state of art Innovation and Manufacturing facility in Lake Forest and be responsible to assist the Director of Plant Operations Finance with supporting HIM LFs financial reporting. Responsibilities i Accounting, Financial Analyst, Operations, Financial, Analyst, Operation


  • LAKE FOREST, United States W. W. Grainger, Inc. Full time

    Work Location Type: Remote As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through i Support Specialist, Technical, Maintenance Technician, Materials, Product, Support, Technology, Retail

  • Financial Analyst I

    3 weeks ago


    Lake Forest, United States The Fountain Group Full time

    Pay: $20-23/hour Description: This position will be responsible for assisting the Financial Compliance Monitoring and US Transparency Reporting department in supporting the execution of the compliance monitoring program and the accurate reporting of data for Healthcare Professionals (HCPs) and Healthcare Organizations (HCOs) for Federal Sunshine and state...


  • Lake Forest, United States Blue Star Partners LLC Full time

    Job DescriptionJob DescriptionJob Title: Junior Financial AnalystLocation: Lake Forest, IL – Onsite 4 days – Local candidates onlyPeriod: 04/15/2024 to 07/26/2024 - possibility for extensions depending on business needs and candidate performance Hours/Week: 40 hours Rate: $20-$25/hour (Hours over 40 will be paid at Time and a Half)Contract Type: W-2Scope...


  • Lake Forest, United States Blue Star Partners LLC Full time

    Job DescriptionJob DescriptionJob Title: Junior Financial AnalystLocation: Lake Forest, IL – Onsite 4 days – Local candidates onlyPeriod: 04/15/2024 to 07/26/2024 - possibility for extensions depending on business needs and candidate performance Hours/Week: 40 hours Rate: $20-$25/hour (Hours over 40 will be paid at Time and a Half)Contract Type: W-2Scope...


  • Lake Forest, United States PEAK Technical Full time

    Embedded Software EngineerGlobal leader in retail loss prevention, operations management, and analytics with headquarters in southern California. As an essential business, for over 20 years, we have led the industry with innovative technologies and top-notch customer service, while minimizing risks to customers and security personnel.We are seeking an...


  • Lake Forest, United States PEAK Technical Full time

    Embedded Software EngineerGlobal leader in retail loss prevention, operations management, and analytics with headquarters in southern California. As an essential business, for over 20 years, we have led the industry with innovative technologies and top-notch customer service, while minimizing risks to customers and security personnel.We are seeking an...


  • Lake Forest, United States PEAK Technical Full time

    Embedded Software EngineerGlobal leader in retail loss prevention, operations management, and analytics with headquarters in southern California. As an essential business, for over 20 years, we have led the industry with innovative technologies and top-notch customer service, while minimizing risks to customers and security personnel.We are seeking an...


  • Lake Forest, United States PEAK Technical Full time

    Embedded Software EngineerGlobal leader in retail loss prevention, operations management, and analytics with headquarters in southern California. As an essential business, for over 20 years, we have led the industry with innovative technologies and top-notch customer service, while minimizing risks to customers and security personnel.We are seeking an...


  • Lake Forest, United States PEAK Technical Full time

    Embedded Software EngineerGlobal leader in retail loss prevention, operations management, and analytics with headquarters in southern California. As an essential business, for over 20 years, we have led the industry with innovative technologies and top-notch customer service, while minimizing risks to customers and security personnel.We are seeking an...

  • Associate Director

    2 weeks ago


    Lake Forest, United States Trustmark Full time

    Associate Director - Customer Success Operations at Trustmark in... The Customer Success Operations Manager will serve a key role in driving the effectiveness and efficiency of our Customer Success team. This position plays an important role in defining customer success objectives, strategy, and tactics, and in implementing processes and technologies that...


  • Lake Forest, United States Packaging Corporation of America Full time

    Data Science AnalystLake Forest, IL 60045, USA Req #9651Thursday, March 21, 2024As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business...


  • Lake Forest, United States Solomon Page Full time

    A national organization is looking to hire a Senior Financial Analyst. This position is onsite in Lake Forest, California. Responsibilities: Prepare, update, and maintain monthly forecasts and schedules. Responsible for the creation, review, and distribution of the financial review package. Assist with month end close financial reporting in OneStream...

  • Security Analyst

    1 week ago


    Lake Mary, United States IntePros Full time

    IntePros is excited to partner with a Fortune 200 Investment Banking and Financial Company in helping them identify a Security Analyst for a critical engagement in Lake Mary, FL or Pittsburgh, PA. Security Analyst role & responsibilities:The Information Security Analyst, Identity Access Management Operations candidate will establish client, account, user,...

  • Security Analyst

    1 week ago


    Lake Mary, United States IntePros Consulting Full time

    IntePros is excited to partner with a Fortune 200 Investment Banking and Financial Company in helping them identify a Security Analyst for a critical engagement in Lake Mary, FL or Pittsburgh, PA. Security Analyst role & responsibilities: The Information Security Analyst, Identity Access Management Operations candidate will establish client, account, user,...