Sales Operations Associate

ABOUT THE COMPANY: True Religion is an urban casual lifestyle brand focused on high-quality denim, activewear, accessories, and more—for men, women, and kids. Founded in 2002, we shook up the Los Angeles denim scene by re-engineering the classic five-pocket jean with our signature Super T Stitch and iconic horseshoe detailing—now synonymous with bold, unapologetic style and the True Religion legacy. Driven by a relentless commitment to craftsmanship, we design with one goal in mind: to stand out from the crowd. We don’t just create denim—we give it attitude, authenticity, and individuality.THE PURPOSE: This role exists to support the growth and operational excellence of True Religion’s international business by ensuring accurate, compliant, and timely execution of wholesale orders. The Sales Operations Associate – International plays a critical role in managing end-to-end order processing, maintaining data integrity, and driving cross-functional communication to achieve revenue targets. This position contributes directly to customer satisfaction, inventory optimization, and operational efficiency across global markets.THE ROLE (what you are accountable for) Manage the end-to-end international order lifecycle from order entry through final shipment, ensuring accuracy, compliance, and adherence to deadlines.Maintain a high level of data integrity across systems to support forecasting, revenue targets, and reporting accuracy.Drive daily communication with international customers to address inventory needs, order status, and account maintenance.Partner closely with Sales to identify financial risks within the order base, including RTVs, cancellations, swaps, and defects, and support action plans to meet dilution targets.Oversee supply-and-demand matching across multiple virtual warehouses to maximize revenue opportunities and fulfillment rates.Collaborate with Planning to communicate inventory needs, identify discrepancies, and propose solutions to mitigate fulfillment risk.Ensure compliance with all customer-specific requirements, proactively identifying and quantifying risks as they arise.Prepare and distribute weekly reporting to cross-functional partners, supporting informed decision-making.Act as a key liaison with multiple distribution centers to ensure timely, compliant deliveries to international partners, department stores, and specialty boutiques.Manage customer portals, including PO uploads, PO reconciliation, ASN creation, box labeling, and related documentation.Process inventory transfers between warehouses, ensuring accurate system movement and documentation.YOU ARE: You bring a strong combination of analytical rigor and operational execution. You are detail-oriented, highly organized, and comfortable managing multiple priorities in a fast-paced environment. You communicate clearly and confidently, work collaboratively across teams, and exercise sound judgment to solve problems and drive outcomes. You are both analytical and creative in your approach to data, processes, and continuous improvement.REQUIRED MINIMUM EXPERIENCE: 3+ years of experience in an operations or sales operations role supporting global or international marketsAdvanced Excel skills, including pivot tables, VLOOKUPs, formulas, and data analysisProven experience managing end-to-end wholesale or retail order processesStrong understanding of EDI, retail and wholesale systems, allocation, and account managementHigh attention to detail with strong organizational and time-management skillsAbility to thrive in a deadline-driven, fast-paced environmentStrong written and verbal communication skillsPREFERRED EXPERIENCE: Experience supporting or scaling an international businessFull-cycle wholesale operations experienceExperience running, comparing, and analyzing reports to support business decisionsFamiliarity with NuOrder or other wholesale B2B platformsADDITIONAL ROLE INFORMATION:Compensation: The anticipated base salary range for this role is $30.00 – $35.00 hourly. This is a full-time, non-exempt position. This range represents the low and high end of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity.Perks: We offer a mix of benefits and perks to support our employees at work and beyond, including health benefits, a 401(k) with employer match, merchandise discounts, commuter benefits, wellness & employee assistance programs, and more.Work Model: This role is based in El Segundo, CA and follows a hybrid work model, with an expectation of in-office presence on designated days to support collaboration and business needs.Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements.True Religion is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. Employment decisions are based on qualifications, merit, and business needs. Applicable law requires employers to provide reasonable accommodation during the recruitment process. Please let us know if you require accommodation, and we will make appropriate arrangements.In order to evaluate your candidacy, we may ask you to provide us with certain personal information, including your identification data (e.g. name, date of birth, driver’s license number, social security number, passport number, and contact details), education information, financial information (for payroll and benefits), and professional and employment history. If you have any questions about our privacy policy or would like to learn more, please visit https://www.truereligion.com/privacy-policy.html, which includes a link to an additional notice for California residents and which link can also be visited directly at https://www.truereligion.com/california-privacy-policy.html.