Operations Manager
4 weeks ago
Crown Linen is the leading commercial laundry specializing in the hospitality industry in Florida and Atlanta, GA. It was created to fill the demand for a professional laundry company dedicated exclusively to cater for the demanding needs of the hospitality industry. Today, it provides laundry services to more than 160 hotels (55,000 rooms) by emphasizing four guiding principles: quality, reliability, cost reduction, and customized service.
Crown Linen is experiencing rapid growth and we are looking for qualified and enthusiastic Operation Manager to join our team.
GENERAL PURPOSE
Under the direction of the Chief Operating Officer, the Operation Manager is responsible for all aspects of the Production, Maintenance, Logistics, and Customer Service departments; quality, customer relations, housekeeping, security, safety, and maintaining an outstanding workforce.
MAIN DUTIES AND RESPONSIBILITIES
- Responsible for planning, directing, and coordinating services in compliance with company goals and objectives.
- Developing and motivating cost-effective alternatives and improvements to the production process.
- Maintaining employee safety and morale by creating safe working and efficient working environments
- Maximizing the efficiency of production lines and ensuring effective employment utilization
- Monitoring facility purchasing process to include auditing, guideline compliance, and General Manager/Plant Manager approval
- Managing facility-wide, cross-functional operations improvement projects
- Through the direct reports, managing the equipment and machinery to maintain a smooth workflow.
- Ensure that, as the company grows, processing capabilities meet or exceed all industry and customer requirements for cost, quality, and responsiveness
- Execute a continuous improvement approach to ensure year-over-year productivity improvements are realized
- Be responsible for setting goals and objectives for direct reports to ensure company objectives are met.
QUALIFICATIONS
- BS/BA in Management or equivalent work experience; minimum 5 years operations/management experience - preferably laundry operations with large-scale plants in management or commercial field.
- High-level leadership and decision-making skills
- Able to motivate, influence, and train people
- Able to interact with all levels of management.
- Bilingual skills a plus (English/Spanish)
- Ability to communicate effectively in verbal and written formats.
- Ability to multi-task and establish priorities as required to meet production needs.
- Ability to maintain organization in a changing environment.
- Exhibits initiative, responsibility, flexibility, and leadership.
- Ability to use knowledge of the working environment to meet established goals and objectives.
- Proficient in the use of Windows-based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook.
- Must possess a valid driver’s license and a clean driving record to be able to be insured under the company’s insurance policy.
- Will be required to perform other duties as requested, directed, or assigned.
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