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ServiceNow – ITOM consultant

3 months ago

Fort Worth, United States Infosys Full time

Infosys is seeking a ServiceNow – ITOM consultant who plays a key role in the delivery of ServiceNow Implementation program and drives strategic transformational change of ITIL solution deployment. Responsible to drive implementation/integration of the ServiceNow product and Integration with other systems.

Required Qualifications:

  • Candidate must be located within commuting distance of Fort Worth, TX or Chicago, IL or be willing to relocate to the area. This position may require travel within the US.
  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of experience in Information Technology.
  • At least 2 years of experience in Service Now – ITOM implementation.
  • Serve as an expert in the ServiceNow platform, leading ServiceNow practices, advancements, and innovation.
  • Collaborate with internal and external partners to steer the best decisions and drive the right business outcomes.
  • Develop and deliver a clear platform roadmap by bringing the knowledge of business drivers, processes, and ServiceNow platform capabilities.


Preferred Qualifications:

  • Knowledge of all ServiceNow/ITIL modules including ITSM, CMDB, IT Asset Mgmt. Discovery, Event Mgmt, Service Mapping,
  • Experience in enterprise level application design/architecture experience, with extensive experience on Java, J2ee, middleware and high volume web based applications design and systems integration.
  • Technical knowledge of the following areas: Java, HTML, JavaScript, LDAP/Active Directory, networking and database administration
  • Good knowledge of multi data center deployment solutions with disaster recovery procedures and high availability at every layer (network, web servers, middleware and database/storage).
  • Experience and desire to work in a Global delivery environment.


The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.


About Us:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.


Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.


Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.